IT Project Coordinator

Project Coordinator

The Project Coordinator is a key member of our project management office, working closely with the clients businesses, developers, data scientists, analysts and domain experts to deploy IT solutions to meet customer requirements. Your work is crucial to our global digital transformation efforts because it helps deliver high quality solutions that create value for the client. The successful candidate will be responsible for their own project tasks while leveraging agile practices where possible. Interaction with cross functional teams, collaboration, communication, and attention to detail will be critical.

Agile practice knowledge is crucial to this role, including working as part of a multi-functional agile team, contributing to project plans, impeccable financial tracking and managing the testing process(es) within the project.

As an IT Project Coordinator, your main responsibilities will be to assist the Project Manager. This includes understanding project goals, deadlines, priorities, resource administration, financial management, and assistance in preparing presentations and general coordination / administrative tasks, which may include some meeting scheduling.

The project coordinator reports to the IT Project Management Office and has a dotted line to the IT Project Manager to which the projects are assigned. The PM ultimately owns all responsibilities for the project; the Project Coordinator is to provide support.

Manage financial tracker for forecasting and spending. Update related systems utilized for project spend. Monitor and report on cross project dependencies. Assist project managers with the development of work plans. Monitor document repository to keep key information up to date. Ensure quality, timeliness, and results meet Project and Portfolio Management expectations. Lead and facilitate quality inspections of key project documentation and artifacts. Facilitate performance testing discovery sessions for assigned projects to determine any performance testing requirements. Manage any impact of project changes to testing schedule and process. Coordinate project activities across multiple groups, including vendor partners, functional teams, technical teams, business representatives and IT leadership. Facilitate and provide guidance to project and business resources for test script development. Report on quality and testing status for the duration of the project. Development of Test Plan/Test Approach and appropriate success metrics for each testing cycle of the project. Responsible for defect management and coordination by collaborating with the right teams to analyze defects to determine root cause and the appropriate path to resolution.

Required Education & Experience:

• Bachelor's degree in Computer Science, IT, IS, or equivalent area of technical study, or Associate's degree plus related experience.
• 5+ years of experience as an IT project team member.

Preferred Certification:

• PMI PMP Certification in project management methodologies is desired, but not required. Please include PMI certification # and active dates on resume, if applicable.
• Certification in Agile/Scrum methodologies is desired, but not required.

Required Skills:

• Must have strong meeting facilitation skills.
• Must have a strong financial acumen as it relates to project financials.
• Strong analytical skills. Ability to analyze and identify project risks and make decisions based on risk analysis.
• Proven Leadership/ collaboration skills.
• Must be flexible and able to adapt to changing environments and manage multiple project assignments simultaneously.
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.
• Strong work ethic and positive attitude that fosters a collaborative work environment.
• Ability to manage own workload and set priorities with little supervision.
• Ability to adapt to and succeed in a fast paced, changing environment.
• Exhibits strong presentation and critical thinking skills.
• Effective conflict resolution skills
• Advanced computer skills Word / Excel / PowerPoint / Teams

Preferred Skills:

• Experience with Planview
• Experience with SAP and/or ERP system
• Quality Management application experience - Micro Focus Quality Center knowledge and experience.
• Power BI Report Creation - desired but other platforms may be required.
• Knowledge of Jira, Confluence, and other associated Agile tools.
• Knowledge and experience applying automated testing tools and processes.