Front Desk Agents

Job Description

Job Description

Welcome to TOWER23 Hotel—San Diego’s only luxury lifestyle hotel on the beach. Named after the nearby lifeguard tower on Pacific Beach, TOWER23 blends sleek, modern design with laid-back coastal energy. Just minutes from La Jolla, downtown, and major San Diego attractions, our hotel offers an elevated stay with unforgettable service.

At our hotel, it all starts with you—our team of passionate professionals who create a seamless and memorable guest experience from the very first “hello.”

We’re currently hiring Part Time Front Desk Agents to join our team! If you thrive in fast-paced boutique hotel environments, love creating memorable moments, and bring both personality and precision to your work, we want to meet you.

 

What You’ll Do:

• Greet every guest with a warm, friendly, and professional attitude
• Check guests in and out using hotel management software
• Handle guest inquiries, phone calls, and special requests with confidence and care
• Maintain up-to-date knowledge of local attractions, dining, and happenings around San Diego
• Provide concierge-level service, including coordinating luggage assistance, packages, and VIP needs
• Maintain accurate room inventory and pricing on our website and booking channels
• Resolve issues and exceed expectations with a “can-do” approach
• Support a positive, team-first work environment with great communication
• Promote guest safety and follow all hotel policies and procedures

 

What We’re Looking For:

• Experience: 1–2 years in a front desk, concierge, or guest service role (hotel or boutique hospitality preferred)
• Skills: Computer literate, strong phone etiquette, detail-oriented, excellent multi-tasker
• Personality: Outgoing, dependable, confident, team-oriented
• Flexibility: Must be available to work nights, weekends, and holidays
• Bonus: Knowledge of the local San Diego area and its cultural hotspots; additional language abilities to communicate with international guests

 

Why You’ll Love It Here:

• Competitive pay - $19.00 per hour
• Paid sick time after 90 days
• Flexible scheduling
• Discounts at all Eat.Drink.Sleep properties in California and Arizona
• Access to the Employee Assistance Program (EAP)
• A beautiful beachfront workplace with a dynamic, professional team

 

Ready to bring your energy and hospitality skills to the beach?

If you’re detail-driven, guest-focused, and ready to be part of something special—we want to hear from you!

TOWER23 Hotel is San Diego's only luxury, lifestyle hotel on the beach. TOWER23 Hotel derives its name from lifeguard tower 23 positioned on Pacific Beach by the hotel. The exclusive resort community of La Jolla is just north of the hotel, while downtown San Diego, the airport, major business centers and popular area attractions are just minutes away. San Diego's vibrant beach life sets the stage for TOWER23's distinctive architecture and style. 

 

Our Company prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.