Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Shrewsbury, PA and help customers with their insurance and financial services needs, including: 

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY:
I became a State Farm agent because I wanted to help others—and that remains at the heart of everything we do. Whether it’s insurance, financial services, or simply being there for our customers, our mission is to love people and treat them like family.

Our team culture is friendly, supportive, and tight-knit. While we take our work seriously, we also value independence, creativity, and positivity. We meet daily to stay connected, celebrate wins with food, gift cards, and fun office traditions, and enjoy team outings and casual get-togethers outside the office. Flexibility is important here, and we keep things uplifting with regular team lunches and even daily devotion studies for those who want to join.

We’re also deeply involved in our community—volunteering, giving back financially, and supporting local events. That spirit of service extends into our office, where we invest in professional development by covering CE courses, training, and opportunities for personal growth.

Team members appreciate the supportive environment, the freedom to work independently, and the chance to bring new ideas to the table. If you’re independent, organized, and excited to grow both personally and professionally, you’ll thrive here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Cris Stabley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.