Food and Beverage Supervisor

Job Description

Job Description

We are seeking a hands-on and service-driven Food & Beverage Supervisor to lead daily restaurant operations and support the team in delivering consistent, high-quality guest service.

This role is responsible for floor leadership, service execution, and team accountability. The ideal candidate leads by example, maintains professionalism under pressure, and ensures that guests are acknowledged, served promptly, and leave with a positive experience especially during high-volume periods.

Key Responsibilities

• Supervise daily restaurant, bar, and/or café operations
• Lead by example on the floor, ensuring guests are greeted promptly and attended to
• Monitor service flow and step in to support the team during peak periods
• Coach and guide team members on service standards and professionalism
• Address guest concerns in a timely and service-focused manner
• Ensure compliance with brand standards, food safety, and cleanliness
• Assist with scheduling, shift coverage, and daily assignments
• Conduct pre-shift briefings and communicate priorities clearly
• Complete shift reports, incident documentation, and follow-ups as needed
• Work closely with other departments to ensure smooth operations

Leadership Expectations

• Maintain a visible presence on the floor during service
• Set clear expectations and hold the team accountable in a respectful manner
• Address service gaps immediately (e.g., missed greetings, delays, lack of attention)
• Promote a no-drama, team-first environment
• Support training and development of new and existing team members

Qualifications

• Previous experience in Food & Beverage (restaurant, bar, or hotel environment)
• Prior supervisory or leadership experience preferred
• Strong communication and problem-solving skills
• Ability to remain calm and effective in high-pressure situations
• Flexible availability, including weekends and holidays

Preferred Qualifications

• Knowledge of POS systems and cash handling procedures
• Food Safety Certification (or ability to obtain)
• Physical Requirements
• Ability to stand and walk for extended periods
• Ability to lift up to 40 lbs.
• Ability to work in a fast-paced, high-volume environment

Schedule Options

• 8–10-hour shifts
• Morning, Day, Evening, Night, and Overnight shifts available
• Flexible Availability: Rotating weekends and weekend availability as needed

Job Type: Full-Time and Part-Time positions available In-person role

Benefits: Flexible Schedule, Medical, Dental & Vision Insurance, Paid Time Off (PTO), Employee Discounts and 401(K).

If you’re passionate about hospitality, enjoy working with people, and want to be part of a team shaping a refreshed guest experience at Hilton Anchorage, we’d love to hear from you. Apply today!

Work Location: In Person

The Hilton Anchorage, Alaska’s largest full-service hotel, is seeking a motivated and energetic to join our dynamic team! Located in the heart of downtown Anchorage, our 606-room hotel features a full-service restaurant and bar, room service, fitness center, indoor pool, and more than 20,000 square feet of versatile event space.

Company Description

The Hilton Anchorage, Alaska’s largest full-service hotel, is seeking a motivated and energetic to join our dynamic team! Located in the heart of downtown Anchorage, our 606-room hotel features a full-service restaurant and bar, room service, fitness center, indoor pool, and more than 20,000 square feet of versatile event space.