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Part Time Guidance Consultant (Clinical EAP Intake and Triage) - REMOTE

ComPsych

Part Time Guidance Consultant (Clinical EAP Intake and Triage) – REMOTE

Join to apply for the

Part Time Guidance Consultant (Clinical EAP Intake and Triage) – REMOTE

role at

ComPsych
Part Time Guidance Consultant (Clinical EAP Intake and Triage) – REMOTE

Join to apply for the

Part Time Guidance Consultant (Clinical EAP Intake and Triage) – REMOTE

role at

ComPsych
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ComPsych Ⓡ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources Ⓡ and AbsenceResources Ⓡ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

Job Summary

Remote Guidance Consultants provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.

Primary Responsibilities

Telephonically address client concerns by conducting clinical intakes and referring clients to the appropriate resources, such as to a therapist or counselor
Provide remote crisis stabilization to at-risk clients
Using critical thinking and problem solving skills, quickly resolve issues and identify resources to ensure a positive client experience and complete satisfaction
Educate clients about resources, eligibility, and services with a positive and professional approach
Maintain complete and accurate documentation of cases within our proprietary database
Other duties as assigned

Job Qualifications

Masters degree required, preferably in Psychology, Social Work or other behavioral health or counseling related field
Exceptional communication skills, with a strong focus on customer service
Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
Experience in a social service, clinical, healthcare, or insurance environment
Clinical assessment experience in the following areas: mental health, chemical dependency, and crisis stabilization, preferred
High-speed internet and a professional workspace that is free from distraction, disruption or outside noise

Benefits And Perks

EEO

ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

ComPsych Applicant Privacy Notice
Seniority level

Seniority level Entry level
Employment type

Employment type Part-time
Job function

Job function Customer Service
Industries Mental Health Care
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