Senior Director, Site Reliability Engineering

Leading the strategic direction of the Site Reliability Engineering team, the hybrid Senior Director, Site Reliability Engineering will define long-term technical vision, drive automation initiatives, and ensure operational excellence for a global platform protecting over 15 million users. Key responsibilities Define the multi-year technical strategy and roadmap for Production Engineering, focusing on platform architecture and operational standards Lead and mentor a high-performing SRE organization, fostering a culture of accountability and continuous improvement Establish enterprise-wide standards for observability and act as the executive owner for Service Health Reviews, driving company-wide maturity in reliability practices Required qualifications 18+ years of relevant experience, with at least 10+ years in leadership roles within large-scale engineering or SRE organizations Deep technical mastery of distributed architecture, high-scale networking protocols, and multi-cloud environments (AWS, Azure, GCP) Proven experience in setting and executing operational strategies that improve platform availability and performance Exceptional executive-level leadership and communication skills, with the ability to influence across a global organization Strong production ownership experience, including defining and meeting SLOs/SLIs and managing high-stakes incident response programs