Hospital Manager

Livewell Hospital Manager

Livewell Hospital Managers are builders. In this role, you will help launch, grow, and stabilize a brand-new hospital from the ground up. This means creating the culture, team, and operational rhythm that define long-term success. This role requires grit, energy, and a strong drive to grow a business in close partnership with your Founding DVM and regional leadership. You aren't just managing a clinic; you are establishing a community landmark.

Your impact will include:

• Building the foundation: You will establish hospital culture, standards, and expectations from day one, implementing Livewell operational playbooks and partnering with the Founding DVM to align medical and business strategy.
• Driving growth & community engagement: You will develop and execute local marketing strategies, building relationships with community organizations and local businesses to champion Livewell's brand presence and drive visit trends.
• Recruiting & developing a high-performing team: You will lead the interviewing and hiring process for all support roles, building a cohesive, growth-oriented team culture and holding teammates accountable to high performance and behavioral standards.
• Owning the business: You will manage P&L performance, labor costs, and inventory controls. You will identify and execute opportunities to improve profitability and operational efficiency.
• Delivering an exceptional client experience: You will create systems that support hospitality and efficiency, ensuring high-quality service aligned with Livewell standards and proactively resolving client concerns.

What you'll bring to the team:

• High energy, enthusiasm, and a strong growth mindset.
• Demonstrated grit, resilience, and the ability to navigate ambiguous start-up dynamics.
• Experience building and developing teams with a positive, culture-focused leadership style.
• Willingness to learn and own financial performance (P&L, labor, inventory).
• Strong communication and organizational skills with the ability to balance execution and strategy.
• Previous management experience in veterinary, medical, retail, or service environments is preferred.
• De novo or start-up experience (specifically within veterinary medicine) is strongly preferred.

About Mission Pet Health:

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 900+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.