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Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

WMH Solutions

Overview

Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

Department: Service

Employment Type: Full Time

Location: Sumter

Reporting To: Craig Carrigan

WMH is seeking a Senior Mechanic/Technician to join our elite team. You will lead advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment, while mentoring junior technicians and driving operational excellence.

Key Responsibilities
  • Independence & Field Expertise
  • Start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology.
  • Own Your Territory: Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries.
  • Be the Expert in the Field: Deliver on-site service with speed, accuracy, and professionalism.
  • Advanced Diagnostics & Repairs
  • Troubleshoot complex mechanical, hydraulic, and electrical issues with precision and efficiency.
  • Fix it Right, The First Time: Perform top-quality repairs & preventive maintenance to maximize uptime and minimize breakdowns.
  • Own the Fleet: Maintain WMH and customer equipment at peak performance through scheduled maintenance, inspections, and safety checks.
  • Lead & Mentor the Next Generation
  • Train & Develop Junior Techs: Share expertise and coach the next generation of mechanics.
  • Be a Leader: Set the gold standard in service and help newer technicians elevate their careers.
  • Customer Engagement & Service Excellence
  • Deliver Outstanding Customer Support: Provide expert consultation, service recommendations, and technical solutions.
  • Customer-Focused Communication: Keep customers informed about service updates, repairs, and proactive maintenance.
  • Documentation & Compliance
  • Maintain accurate service reports, repair logs, and work orders; uphold OSHA standards and industry regulations for safe, compliant work environments.
The Field
  • Diverse job sites
  • Weather-ready; wet, humid, hot, or cold
  • Embrace dust and noise
Skills, Knowledge and Expertise
  • Experience: 5+ years as a mechanic/technician in material handling, heavy equipment, or automotive industries
  • Technical Expertise: Diesel engines, hydraulics, electrical systems, and industrial machinery
  • Certifications: ASE Certification (preferred) in brakes, electrical, diesel, and preventative maintenance. Forklift certification a plus
  • Mechanical & Electrical Skills: Diagnose, troubleshoot, repair, and maintain complex equipment
  • Industry Knowledge: OSHA regulations, equipment compliance, and safety standards
  • Problem-Solving Mindset: Troubleshooting and critical thinking
  • Leadership & Mentorship: Ability to train, coach, and guide junior technicians
  • Customer Service Excellence: Communication and relationship-building
  • Technical Proficiency: Diagnostic software, schematics, MS Office, digital work platforms, fleet management
  • Work Ethic & Drive: Self-motivated, detail-oriented, results-driven
  • Physical Requirements: Lift 50+ lbs, operate in varied conditions, travel within territory
  • Valid Driver’s License: Required for company van use
Perks of Being a WMH Team Member
  • Premium Health Coverage: Medical, dental, vision with HSA & PPO options; company-paid AD&D & life insurance
  • Exclusive Training & Career Growth: OEM-exclusive and in-house training; leadership development
  • Time to Recharge: Generous PTO and paid holidays
  • Competitive pay & incentives: Travel time paid; performance-based rewards
  • Tool Allowance: Regular tool reimbursements
  • Uniforms Provided & Laundered Weekly
  • PPE & Safety Shoe Allowance
  • Stay Connected: Monthly cell phone allowance
  • Company Van, Tablet & Fuel Card: Van home and service area access
  • Retirement & Security: 401(k) match up to 9% + profit-sharing
  • Job Stability & Growth: In a booming industry
  • Work-Life Balance: Flexible schedules
  • Ongoing Professional Development: Mentorship and training
  • Be Part of Something Bigger: Contribute to an industry that keeps the world moving

Your cue: take the wheel of your future. Apply now.

#J-18808-Ljbffr
Vacancy posted 1 day ago
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