Clinical Supervisor

Description

Nexus-Family Healing is located across North Dakota and offers mental health services, outpatient clinical services, and treatment foster care. We have an opportunity to hire a Clinical Supervisor who will support our Treatment & Foster Care teams in western part of North Dakota. This position can be supported out of either our Bismarck or Minot, ND offices.

For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing , we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Schedule/Pay/Location:

• On-site with some flexibility for hybrid support
• Some flexibility in scheduling based upon client needs
• Monday-Friday work schedule
• $80,000-$90,000 starting salary

Benefits:

• Comprehensive benefit package
• Generous Paid Time Off – 4 weeks
• HOLIDAY's Paid
• Health Insurance
• Vision and Dental
• 401K
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities

Position Summary

The Clinical Supervisor oversees, leads, and develops staff and manages daily operations within the service area, through effective leadership, communication, organization, and planning. This role is responsible for collaboratively meeting budgeted census projections while providing leadership to the Clinical team.

Primary responsibilities

• Develops, implements, and maintains operational and clinical policies, procedures and systems that support efficient and effective delivery of services to clients per Nexus guidelines
• Fosters a trauma-informed care environment; responsible for establishing and maintaining a positive clinical culture and identifying and implementing necessary changes to ensure success
• Advances daily decisions, problem-solves, and provides hands-on direction of all staff; works collaboratively with staff to monitor the healthy functioning of the clinical environment
• Contributes to the creation of and implementation of the organization and agency’s vision and strategic initiatives; guides assigned staff in working toward and achieving the agency’s goals and objectives
• Continuously monitors client treatment and proactively implements improvements and enhancements as warranted; identifies and analyzes potential or current opportunities and risk factors within the service are
• Collaborates with service leadership in evaluating long-term strategic changes that support the clinical process
• In collaboration with CQI (Quality), assesses and interprets service and performance data; identifies client and service trends, risk, outcomes, and compliance opportunities
• Maintains accountability and oversight of clinical processes, team performance, and service outcomes; may provide direct, individual, family, and group therapies to clients when applicable
• Facilitates the engagement, collaboration, questions and concerns of client and families
• Understands the training needs of the service area and agency; collaborates with Nexus home office in ensuring staff attend and participate in required trainings
• Regularly assesses and reviews staff performance and functioning, client needs, and service requirements
• Participates in the evaluation of prospective clients; ensures staff readiness and understanding of service area expectations
• Oversees the development and implementation of service and treatment plans
• Ensures client assessments are conducted, per established standards and guidelines
• Understands and abides by necessary licensing requirements and guidelines
• Ensures reports and records documentation are produced accurately and maintained in a consistent, timely, confidential, and professional manner
• Actively participates in the interviewing and hiring process; orients, mentors, trains, and develops staff with organizational and licensing guidelines, and ensures the process is consistently and effectively administered
• Monitors and facilitates the development of staff skills regarding service and treatment plans and the preparation and maintenance of client documentation
• Provides performance feedback to staff on an ongoing basis and conducts formal, performance evaluations that provide meaningful, constructive, positive, and developmental performance feedback
• Models, supports, and provides mentorship on the Nexus philosophy and treatment modalities
• Consults with Human Resources regarding employee corrective action or performance improvement opportunities
• Ensures confidentiality regarding client background and treatment; complies with Nexus policies involving client privacy, boundaries, and confidentiality
• Demonstrates compassion and understanding for feelings, opinions, and experiences of others, and communicates and interacts in a manner that is honest, positive, respectful, and professional
• Adheres to and monitors compliance with safety and health codes and procedures for staff, clients, and the facility; identifies areas of opportunities within health and safety compliance
• Regularly conducts inspections of service areas and reviews the client records; responds to and resolves health and safety concerns within a reasonable time frame
• Demonstrates acceptance and respectfulness of clients and coworkers toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity
• Recognize and value cultural differences in all aspects of work and service delivery

Required Education and Licensure

• Master's degree in Social Work, Clinical Counseling, or clinically related field required
• Must have an active LCSW, LPC, or LPCC licensure
• Experience in adolescent, adult, and family-based behavioral counseling and/or clinical experience required.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be able to successfully pass a DHS background check.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
• Successfully participate and complete a Crisis Intervention training and exam

Preferred Education and Experience:

• Five (5) years’ experience in adolescent, adult, and family-based behavioral counseling and/or residential experience preferred.
• Two (2) years supervisory experience preferred.

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing , we not only support diversity – we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our youth and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal opportunity, affirmative action employer.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

When you work at Nexus, you have the opportunity to change lives — including your own!