Specialist - HR Technology - FT - Days - MSS

Location Hollywood, Florida Summary Provides first- level system maintenance and support to customers regarding HRIS requests. Maintains the integrity of HR information systems (i.e. Workday) by managing data entry, processing employee records, generating reports, and providing troubleshooting support. Ensure system data accuracy, assist with compliance, and offer technical support to employees. Responsibilities Supports day-to-day issues and maintenance needs for HRIS systems.Initiates and monitors basic Workday business processes, ensuring movement through the appropriate approval chains without bottlenecks.Responds to and resolves “How-to” questions and technical tickets from employees and managers regarding Workday.Performs manual data entry and mass uploads for employee lifecycle events.Documents, diagnoses, resolves and closes HR cases according to HRIS guidelines. Promptly escalates issues to higher- level technical support when necessary.Design, develop, and generates reports for system optimization – partnership with Analyst to learn configuration and automation.Assists in User Acceptance Testing (UAT) for system updates by following pre-defined test scripts and reporting bugs.Provides first-line support for HRIS issues, including troubleshooting and maintaining system documentation.Lead the development, governance, and continuous improvement of training materials, job aids, standard operating procedures (SOPs), and knowledge base content to drive enterprise-wide user adoption, operational consistency, and process excellence.Prepares, generates and distributes monthly and on-demand reports and the maintenance of assigned data tables. Competencies ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK Education and Certification Requirements Associates (Required) Additional Job Information Complexity of Work: Requires excellent analytical skills with technical proficiencies in MS Office and experience with HRIS software(s), exceptional customer service skills, the ability to work in a fast-paced environment with minimal supervision. Must have a high attention to detail and ability to maintain data accuracy and a team player. Advanced knowledge of the latest versions of MS Excel. Must have a strong understanding of HR processes and data. Strong interpersonal skills to assist employees with system-related queries. Required Work Experience: Two (2) years of experience in HR Administration or with HR information systems. Other Information: Additional Education Info: Associate’s degree or equivalent in Information Technology, Information Systems, Computer Science, or related field.Preferred experience in HR functions, HR systems, exposure to Workday or similar Human Capital Management system.Strong proficiency in Microsoft Excel (Lookups, basic formulas) and the ability to learn new software platforms quickly. Working Conditions and Physical Requirements Bending and Stooping = 60% Climbing = 60% Keyboard Entry = 60% Kneeling = 60% Lifting/Carrying Patients 35 Pounds or Greater = 0% Lifting or Carrying 0 - 25 lbs Non-Patient = 60% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60% Lifting or Carrying > 75 lbs Non-Patient = 0% Pushing or Pulling 0 - 25 lbs Non-Patient = 60% Pushing or Pulling 26 - 75 lbs Non-Patient = 60% Pushing or Pulling > 75 lbs Non-Patient = 20% Reaching = 60% Repetitive Movement Foot/Leg = 20% Repetitive Movement Hand/Arm = 20% Running = 0% Sitting = 60% Squatting = 60% Standing = 60% Walking = 60% Audible Speech = 60% Hearing Acuity = 60% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 60% Distinguish Color = 60% Seeing - Far = 40% Seeing - Near = 60% Bio hazardous Waste = 20% Biological Hazards - Respiratory = 20% Biological Hazards - Skin or Ingestion = 20% Blood and/or Bodily Fluids = 20% Communicable Diseases and/or Pathogens = 20% Asbestos = 0% Cytotoxic Chemicals = 0% Dust = 60% Gas/Vapors/Fumes = 20% Hazardous Chemicals = 20% Hazardous Medication = 0% Latex = 0% Computer Monitor = 60% Domestic Animals = 0% Extreme Heat/Cold = 0% Fire Risk = 20% Hazardous Noise = 20% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 0% Magnetic Fields = 0% Moving Mechanical Parts = 40% Needles/Sharp Objects = 40% Potential Electric Shock = 40% Potential for Physical Assault = 20% Radiation = 20% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 40% Shift Primarily for office workers - not eligible for shift differential Disclaimer This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call View phone number on click.appcast.io (M-F, 8am-5pm) or email View email address on click.appcast.io #J-18808-Ljbffr Memorial Healthcare