Warranty & Reliability Specialist (Chassis)

The Stellantis Customer Experience Organization is currently seeking a Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn hills, Michigan. The Warranty & Reliability Specialist is responsible for leading and facilitating quality teams in the identification of failures through analysis, ensuring timely implementation of corrective actions, and supporting warranty recovery activities. The Warranty & Reliability Specialist expert must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands‑on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity. The Specific Qualifications For Are Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects Manage all part return material activities for the Chassis and HVAC area to ensure returned material is utilized to assist with Corporate Quality initiatives Review supplier testing procedures to ensure evaluation of material is accurate Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place Plan, prioritize, set goals and manage multiple projects in a technical and business environment Strong communication skills to support meetings at all levels of the company, including senior leadership Establish partnerships both internally and externally and to influence without direct authority Commitment and dedication in delivering a premier product to the consumer Represent the "Voice of the Customer" to the platform teams Contribute or drive team success by clarifying expectation and minimizing political hurdles Demonstrate unwavering commitment to delivering results and champion achievements Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results Strong interpersonal skills with ability to work in a team environment Managed day‑to‑day activities of assigned UAW personnel Must possess strong communication & presentation skills Self‑motivated and willing to challenge teams on all aspects of quality Basic Qualifications Bachelors of Science in Engineering or a related technical degree in combination with relevant experience (Business or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology) Minimum 5 years of experience in automotive (quality/service/engineering) Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization Self‑directed and team oriented with demonstrated planning/problem solving skills Experience and working knowledge of computer systems and software required Proficiency in the Microsoft Office suite Experience within a union environmen Preferred Qualifications High Power Point presentation skills Experience within a union environment Working knowledge of STLA data systems Must have good technical and analytical problem solving skills Knowledge of data analytics tools (Quantic/Palantir) Green Belt/Black Belt certification Our Benefits — Designed With You In Mind Comprehensive Health & Well‑being Coverage From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Generous Paid Time Off We believe in work‑life balance. That’s why we offer: 17+ paid holidays, including shut‑down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We Help You Plan For The Future With An employer match on contributions to your 401k, Roth, and Catch‑Up plans An employer contribution, even if you don’t contribute Income Protection & Insurance Options Benefit from both employer‑provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind. Company Vehicle Lease Program Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursement Student loan refinancing programs 18 paid volunteer hours each year to make a difference in your community And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work. At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. EOE / Disability / Veteran #J-18808-Ljbffr Stellantis