Service Coordinator

Service Coordinator Location: Gordie Boucher Ford of West Bend Type: Full-Time | Entry-Level | Gordie Boucher Ford of West Bend is looking to hire a Service Coordinator to join our growing service team! This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about providing exceptional customer service. Position Overview As a Service Coordinator , you will be the first point of contact for our service customers. You'll be responsible for: Answering incoming calls and scheduling service appointments Coordinating courtesy shuttle rides, drivers, and pick-up/delivery service Managing and submitting fleet business repair orders Making occasional outbound calls to schedule recall work and generate new business This is an entry-level position-no dealership experience is required. We're willing to train the right candidate ! What We're Looking For To be successful in this role, you should be: Customer service focused with excellent communication skills Organized, reliable, and able to multitask effectively Comfortable working in a fast-paced environment Proficient with basic computer software (Windows Office); able to learn new programs/portals quickly Requirements: Must be at least 18 years old Valid driver's license with a clean driving record Strong attendance and punctuality Drug test required Why Join the Boucher Family? Wisconsin's Largest Dealership Group Boucher has been consistently ranked among the Top 75 Dealership Groups in the nation by Automotive News. Award-Winning Workplace Named one of the Top 100 Workplaces in the Milwaukee Journal Sentinel for 12 consecutive years. A+ rating from the Better Business Bureau. Family-Owned & Operated Since 1977 Proud of our family-first culture and strong community involvement. Outstanding Benefits Paid vacation Health, dental, and vision insurance 401(k) with employer match And more! Community Engagement We actively support numerous charitable organizations including Muscular Dystrophy Association, JDRF, Fisher House, Disabled Veterans, and many others. #J-18808-Ljbffr