IT Help Desk Specialist - First-Line Support & Documentation
Socket
Water and Power Community Credit Union seeks a Help Desk Specialist to be the first point of contact for IT issues, delivering timely support to staff and documenting all incidents. You will triage requests, troubleshoot, and communicate resolutions clearly while maintaining incident histories and the ticketing database. You will also support workstations and mobile devices, follow Change Management policies, and collaborate with IT staff to ensure system integrity and uptime, including weekend #J-18808-Ljbffr Socket
Vacancy posted 2 days ago
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