Business Banking Relationship Manager

Overview This position provides comprehensive financial solutions to small businesses with annual revenues up to $20million, actively manages and deepens relationships with high‑value and opportunity clients, and supports the profitability growth of the small‑business customer base. Key Responsibilities Manage the end‑to‑end client journey to deliver on client needs and drive sales opportunities while mitigating risk. Identify and refer specialized small‑business opportunities and solutions to clients while conducting relationship reviews. Deliver a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time. Foster relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small‑business opportunities. Leverage credit knowledge to advise small‑business owners on solutions, services, and digital capabilities that help them meet short‑ and long‑term goals. Support execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment. Coach, develop, guide, and deliver feedback to associates and clients while embodying a client‑ and employee‑centric culture. Required Qualifications Proven success in consultative sales in financial services or B2B sales. Demonstrated ability to improve a business’s financial outcomes through interpretation of financial statements and recommendation of specific levers. Passion for outside sales and prospecting. Ability to enhance existing relationships and exceed sales goals. Ability to analyze clients’ financial conditions and industry trends. Strong understanding of financial statements and cash‑flow analysis. Excellent communication skills and demonstrated leadership ability. Experience partnering and negotiating with bank employees to solve client issues. Management of a client portfolio focused on relationship development and deepening. Thorough knowledge of small‑business financial products and services. Familiarity with CRM platforms and other banking systems. Desired Qualifications Community leadership experience. Strong computer skills with the ability to multitask in a demanding environment. Undergraduate degree in business, finance, or economics preferred, or seven years of relevant work experience. Skills and Competencies Client experience, branding, and client management. Client solutions, advisory, and customer focus. Pipeline management, credit documentation, and financial analysis. Oral and written communications, prioritization, coaching. Interpretation of relevant laws, rules, and regulations, prospecting, risk management. Education & Work Hours Minimum education: High School Diploma, GED, or equivalent work experience. Shift: 1st shift (United States of America). Hours per week: 40. Compensation & Incentives Annual salary range: $90,000.00 to $110,000.00, based on experience, education, and skill set. Eligible for a formulaic incentive plan with monthly, quarterly, and/or annual incentives earned based on performance. Benefits Eligible for a comprehensive benefits package, including paid time off and resources for health, emotional, and financial well‑being. #J-18808-Ljbffr