Business Applications Specialist

Job Title

The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR).

We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are – from custodial services to customer service, from accounting to airport police, from HVAC to human resources – we have one common goal: connect Ohio with the world.

Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of accountability, innovation, and respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.

Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

Your "Take Off" will be successful by doing the following with excellence:

• Administers the functional configuration of Office 365, including SharePoint, SharePoint advanced management, Teams, OneDrive, Purview, Copilot, and Office applications, ensuring alignment with GCC and B2B best practices.
• Leads Microsoft 365 governance efforts, including organizing meetings, maintaining meeting agendas and minutes, participating in decision-making and ensuring consistent communication with stakeholders.
• Monitors Microsoft service health, roadmap updates, deprecations, and licensing impacts; communicates changes clearly across departments.
• Partners with cybersecurity to ensure configurations and changes meet security, compliance, and data protection requirements, applying frameworks such as NIST CSF and CIS controls.
• Supports Purview-related governance including sensitivity labels, retention policies, data loss prevention, and information lifecycle management.
• Champions change management initiatives for Microsoft 365 features, enhancements, and governance decisions, ensuring users understand impacts, especially related to security and compliance.
• Assesses and improves business processes supported by Microsoft's productivity and collaboration tools.
• Performs related work as required.

Your "Landing" will be smooth if you meet the following requirements:

• Bachelor's degree in computer information systems, computer science, or a related field
• Minimum of five (5) years of experience working with Microsoft 365 platform administration, governance, collaboration systems, or related support functions; or equivalent of education and experience
• Experienced in applying cybersecurity principles (e.g., data protection, external sharing governance, secure collaboration) in a cloud environment
• Experienced with SharePoint Online content structure, information architecture, and document lifecycle governance
• Strong technical knowledge of Microsoft 365 administration (SharePoint, Teams, OneDrive, Purview, Office apps, Copilot)

The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.