Emergency Response Coordinator

Emergency Recovery Coordinator (ERC)

Serve People When They Need It Most | High-Impact | Fast-Paced | Unlimited Growth

When disaster strikes, people don't just need a service—they need someone they can trust. At Paul Davis, our Emergency Recovery Coordinators are on the front lines, helping families and businesses move from chaos to calm after fire, water, and other emergency events. This role is not for everyone—it's for someone who thrives under pressure, cares deeply about others, and is driven to make an immediate impact. What You'll Do As an ERC, you will:

• Be the first point of contact for property owners after traumatic events
• Build trust and guide customers through the initial recovery process
• Generate business by proactively identifying and acting on opportunities
• Work closely with first responders, adjusters, project managers, and community leaders
• Secure mitigation work to protect properties and prevent further damage
• Represent Paul Davis in the community through events and relationship building
• Deliver confidence and clarity when people need it most

This is a fast-moving, high-stakes role where no two days are the same. Who You Are You're someone who:

• Has a strong internal drive and takes initiative
• Thrives in fast-paced, high-pressure environments
• Leads with compassion and empathy
• Is confident communicating with people in emotional situations
• Thinks quickly but stays calm and controlled
• Is energized by helping others during difficult moments
• Is comfortable both one-on-one and speaking in groups

Compensation & Benefits

• Base + Commission (Typical earnings: $85K–$100K base, no cap on commissions. Top producers can earn $200k or more)
• Company vehicle + gas
• Cell phone and computer provided
• Flexible schedule + PTO & sick time
• Ongoing leadership development & mentorship
• Access to Paul Davis University

What You'll Need

• Strong communication and relationship-building skills
• Ability to stay organized while managing multiple priorities
• Comfort using technology and CRM tools
• Valid driver's license with a good driving record
• Willingness to be on-call (including nights/weekends as scheduled)
• A commitment to continuous learning and growth

Preferred Experience

• Previous outside sales experience is strongly encouraged
• Experience in construction, restoration, or a related field is a plus
• Candidates with a background in sales within a construction or service-based environment will be well-positioned for success in this role

Why This Role Matters Serving others in their time of need is not easy—but it's meaningful work. If you're someone who wants more than just a job— If you want to make an impact, build relationships, and grow in a fast-paced environment—

This is your opportunity.

Compensation: $85,000.00 - $150,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results