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Production Manager

Truststone Group, LLC

Production Manager

Position: Production Manager

Location: New York, NY

Reports to: Operations Leadership

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Overview

A New York-based wholesale and design company is seeking a highly organized and detail-oriented Production Manager to take full ownership of orders from purchase order through final shipment and delivery. This individual will manage a high volume of SKUs across multiple consumer product categories and serve as the primary point of contact for overseas factories.

The ideal candidate thrives in a fast-paced environment, communicates proactively across time zones, and ensures all production timelines are executed efficiently with no delays.

Key Responsibilities

Production & Order Management

  • Own and manage assigned orders from PO placement through final shipment and delivery
  • Maintain and update detailed Work In Progress (WIP) reports on a daily basis
  • Track production timelines, approvals, shipment schedules, and delivery deadlines
  • Oversee all stages of production, including:
  • Sample development
  • Pre-Production (PP) samples
  • Mass Production (MP) samples
  • Top of Production (TOP) samples
  • Packaging approvals
  • Inspection coordination
  • Shipment execution
  • Ensure all approvals, revisions, and follow-ups are completed in a timely manner

Factory & Supplier Communication

  • Communicate daily with overseas factories and suppliers, including off-hours as needed
  • Build strong supplier relationships while holding partners accountable to deadlines and quality standards
  • Proactively follow up on open items including approvals, testing, packaging, labeling, and shipping updates
  • Negotiate pricing, timelines, MOQs, and production schedules when required
  • Escalate risks, delays, or quality concerns to leadership immediately

Sample Review & Product Execution

  • Review production samples, packaging, and shipment samples with strong attention to detail
  • Provide clear, actionable feedback and corrections to factories
  • Ensure all products meet company quality standards and customer specifications
  • Identify potential production or quality issues prior to shipment
  • Coordinate revisions and approvals to avoid delays

Reporting & Operational Support

  • Maintain production trackers, shipment logs, and product data records
  • Generate production labels, packaging details, carton markings, and shipping documentation
  • Provide regular production status updates to internal stakeholders
  • Ensure all internal systems, reports, and documentation are accurate and current
  • Collaborate cross-functionally with sales, design, logistics, compliance, and warehouse teams

Problem Solving & Execution

  • Proactively identify and resolve production delays, supplier issues, and shipment risks
  • Manage multiple orders and priorities simultaneously xhyhwjd with strong attention to detail
  • Operate effectively under pressure in a fast-moving environment
  • Take full ownership and accountability for all assigned orders and deadlines

Qualifications

  • 3–5+ years of experience in production, sourcing, supply chain, or operations
  • Experience working with overseas factories, particularly in China
  • Strong knowledge of WIP management, production timelines, quality control, and shipping processes
  • Experience reviewing and approving production samples
  • Excellent organizational, multitasking, and problem-solving skills
  • Strong communication and negotiation abilities
  • Ability to work independently and proactively with minimal supervision
  • Proficiency in Excel, Google Sheets, ERP systems, and production tracking tools (A2000 preferred)
  • Experience in consumer product categories such as tech, beauty, home, kitchen, or outdoor is a plus
  • Willingness to work flexible hours to support overseas communication

Vacancy posted 15 hours ago
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