Student Success Aide (Student Affairs)

Position Details

Position Information


Position Title
Student Success Aide (Student Affairs)


Position Number
TBD


Position Type
Temporary Part-Time


Hiring Location
Terry Campus-Dover, DE


Contact Phone Number
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Contact Email Address
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Work Location
Terry Campus-Dover, DE


Position Specific Details


Student Success Aides are Delaware Technical student employees who are actively registered in at least 6 credits. They may assist in dynamic forms processing, reception, and general student service functions. Approximately 20 hours/week (no more than 29)

• Assists with the planning and implementation of activities, events, and programs (i.e.New Student Orientation, Welcome Week, job fairs) to engage the student population.
• Promotes activities, programs, and resources to the student body.
• Provides one-on-one and/or small group assistance to help students navigate MyDTCC
• and other College software tools.
• Provides outreach to prospective students, including campus tours, recruitment events, and phone calls to applicants who have not enrolled.
• Helps students become familiar with College resources.
• Assists with special projects sponsored by the College.
• Performs other related duties as required.

Salary
$15.00 per hour

Classification Information


Classification Title
Student Success Aide


Job Code
4099 (FT), 4599 (PT)


FLSA
Non-Exempt


Position Pay Grade
B/C 01


Position Type
Part-Time


Summary Statement


An incumbent is responsible for working directly with his/her peers to engage students in utilizing College resources and becoming involved in campus activities. The incumbent will also assist with special projects and initiatives to promote student success.

Nature and Scope


This is a temporary, part-time classification. The incumbent typically works in the Division of Student Affairs and/or the Division of Instruction. Student Success Aides may be assigned to work in multiple departments, such as the Learning Commons, Student Life, Career Services, Recruitment, and Student Success Courses. The incumbent serves as a role model and guide for prospective and current students.

Principal Accountabilities


An incumbent may perform any combination of the below listed accountabilities:

1. Assists with the planning and implementation of activities, events, and programs (i.e. New Student Orientation, Welcome Week, job fairs) to engage the student population.

2. Promotes activities, programs, and resources to the student body.

3. Provides one-on-one and/or small group assistance to help students navigate MyDTCC and other College software tools.

4. Provides outreach to prospective students, including campus tours, recruitment events, and phone calls to applicants who have not enrolled.

5. Helps students become familiar with College resources.

6. Assists with special projects sponsored by the College.

7. Performs other related duties as required.

Knowledge Skills and Abilities


Knowledge of Delaware Technical Community College resources, procedures, and systems.
Ability to effectively communicate and relate to a diverse population in a multicultural environment.
Strong interpersonal skills and professional etiquette.
Ability to interact successfully and tactfully and to develop rapport with faculty, staff, students, and the public.

Minimum Qualifications


Currently enrolled student at Delaware Technical Community College.
Availability to work requested hours, student should be available to work up to 10 hours per week and have flexibility to adjust work schedule.