Educational Technology Infrastructure Administrator

Educational Technology Infrastructure Administrator

The Educational Technology Infrastructure Administrator designs full technology solutions, manages technology solutions implementation and upgrade projects, and manages/directs subcontractors and other GRPS technicians. The Administrator is also responsible for project management involving deployment of upgraded or new systems and technologies for the educational and instructional areas of the district. This position reports to the Coordinator of Management Information Services (MIS).

Essential functions under the Americans with Disabilities Act may include any of the following duties, knowledge, and skills. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by employees in this position. Regular on time and in person attendance is an essential function of this job. Other essential functions may include, but are not limited to the following:

• Design, develop, document, create, and maintain specifications, applications, and configurations for educational technology systems and components that enhance educational opportunities for scholars.
• Serve as the project manager for the deployment of upgraded and new systems and technologies in all educational and instructional areas of the district.
• Serve as the lead designer of educational technology infrastructure systems and work with Educational Technology Specialists and other stakeholders to ensure alignment with educational and instructional goals.
• Design, develop, document plans, and manage the work of subcontractors and their agents in the design, implementation, and repair of systems and components.
• Manages/direct subcontractors and other GRPS technicians.
• Troubleshoot hardware, software, and infrastructure components and facilitate repairs throughout the district.
• Provide project plans, task progress, and task completion data prepared in a professional manner to supervisor and support personnel.
• Facilitate training regarding new and updated systems or features for MIS team members and customers.
• Give oral and/or written reports including project plans to supervisor regarding tasks in progress, planned, and completed.
• Maintain inventory and maintenance records of hardware, software, and infrastructure components in the educational and instructional areas of the district.
• Maintain software-based solutions to monitor and report on use of educational technology components and applications.
• Maintain a high level of technical knowledge and expertise through a continual education process, both formal and self-taught.
• Participate in district network and systems planning and design to ensure interoperability of systems and infrastructure.
• Interact with team members, administration, scholars, parents, and the community in positive, supportive, and cooperative ways.
• Consistently demonstrate dependable attendance and punctuality.
• Perform other duties as assigned.

Required Education and Experience:

• Minimum 3 years' experience in designing and maintaining educational technology systems, leading technology implementation projects, and hands-on experience in repair and maintenance of computing devices, audio/visual presentation/performance technologies, and digital teaching technologies.

Preferred Qualifications:

• Associates degree in computer science (or other similarly named degree)
• Experience with enterprise network hardware and software for A/V systems.
• Experience with specific applications and technologies, including the following: Windows Desktop OSes, Microsoft 365, Microsoft SharePoint, Microsoft OneDrive, Apple iOS, Chrome OS, Mac OS, Android OS, 802.11 wireless networking, structured ethernet cabling systems, Vivi Wireless Presenters, RS-232 and TCP/IP-based A/V control systems, audio enhancement systems, live production audio and video systems, Dante audio networking and endpoints, HDBase-T and Multicast video transmission solutions, NDI video solutions, Q-Sys endpoints and control systems, Aurora IPBaseT multimedia endpoints, video display and projection systems, interactive display systems, digital collaboration systems, hybrid meeting room systems, Cisco telephony systems, and remote control software

Knowledge, Skills, and Abilities:

• Ability to research, test, and collect information on new ideas/concepts and possess a strong conceptual background in technological issues with careful, well thought out implementations
• Ability to quickly learn new skills
• The ability to manage multiple tasks simultaneously and work effectively under pressure with end-users at all skill levels
• Effective oral and written communication skills
• Demonstrated ability to work in a fast-paced team environment
• Customer service focus with the ability to relate well with staff and the school community with excellent communication and cooperation
• Demonstrated ability to work with a variety of individuals in a problem-solving situation
• Ability to identify the root causes of problems and to apply and document permanent corrective actions to repair the problems
• Demonstrated project management, organizational and time management skills

ADA Requirements:

The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk, hear (in a quiet or noisy environment). Specific vision abilities required by this job include close vision, distance vision, and ability to adjust/focus.

Work Environment:

The noise level in the work environment is usually loud to moderate. Work is performed indoors although there will be required outdoor activities. The employee is directly responsible for the safety, well-being, and work output of scholars.

Mental Functions:

While performing the duties of this job, the employee is required to compare, analyze, communicate both orally and in writing, copy, coordinate, instruct, compute, synthesize, evaluate, use interpersonal skills, compile, and negotiate.

Non-Discrimination:

The Grand Rapids Public Schools will not discriminate against any person based on race, sex, sexual orientation, gender, gender identity and expression, height, weight, color, religion, national origin, age, marital status, pregnancy, disability, veteran, or military status.

Americans with Disabilities Act accommodations: Assistance with the application process may be requested through the Human Resources Department at View phone number on click.appcast.io or View email address on click.appcast.io.