Program Manager, ACT Team

Job Description

Job Description

PROGRAM MANAGER, ASSERTIVE COMMUNITY TREATMENT

Heritage Behavioral Health Center | Central Illinois | Full-Time

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!

SIGN-ON BONUS

- $10,000 for external candidates

- $5,000 for internal candidates

COMPENSATION

Salary Range: $65,000 - $85,000 annually

Salary is commensurate with education, experience, and licensure.

SCHEDULE

Full-Time | Paid wellness day off every other week

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ABOUT HERITAGE BEHAVIORAL HEALTH CENTER

Heritage is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) serving individuals across a multi-county region in Central Illinois. We believe all staff - regardless of role - directly contribute to high-quality, person-centered care. We are expanding our primary care, mental health, and substance use services to individuals in Central Illinois and beyond, and we are looking for dedicated staff to meet the needs of our clientele.

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!

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WHY YOU'LL LOVE WORKING HERE

- Collaborative, mission-driven work environment

- Paid wellness day off every other week

- Competitive salaries aligned with state and national benchmarks

- Opportunities for professional growth

- Comprehensive benefits package

- Loan forgiveness eligibility through the National Health Service Corps (NHSC)

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POSITION OVERVIEW

This position provides leadership and managerial oversight for an Assertive Community Treatment (ACT) team. The ACT team is a multidisciplinary team that provides a wide array of services to individuals with severe and persistent mental illness and dual disorders. ACT services are provided in the community and include, but are not limited to: mental health counseling, substance use counseling, skill building, medication management, budgeting, healthcare practices, and accessing community resources.

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CORE RESPONSIBILITIES

- Provide supervision and oversight to a multidisciplinary team, including:

- Community Support Specialist

- Nurses (RNs and LPNs)

- Substance Use Specialist

- Employment Specialist

- Peer Support Specialist

- Lead daily organizational staff meetings to review each client's status and ensure coordinated, shared-caseload service delivery across the team, consistent with ACT fidelity standards

- Monitor and report fidelity measures (e.g., DACTS/TMACT) to ensure ongoing compliance with state and national ACT model standards

- Maintain appropriate staff-to-client ratios and ensure the team delivers the full range of services directly, rather than through outside referral

- Ensure the majority of client contacts take place in community settings rather than the office, in accordance with ACT fidelity guidelines

- Oversee hiring, onboarding, training, and ongoing supervision of ACT team members to maintain a fully staffed, fidelity-compliant team

- Ensure services are time-unlimited and individualized to support each client's recovery goals

- Coordinate with hospitals, crisis services, and community partners to support continuity of care during admissions, discharges, and transitions

- Assessment and treatment planning

- Provide individual mental health and substance use counseling

- Maintain 24-hour responsibility for on-call coverage and support to team members on call

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KNOWLEDGE, SKILLS, AND ABILITIES

- Ability to work within a collaborative and team-based approach

- Demonstrate and model the behaviors expected of your team

- Demonstrate creativity and innovation as it relates to enhancing the experiences of individuals seeking help

- Ability to manage multiple projects concurrently

- Well versed in Rule 132/140 and SUPR 2060/2090

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EDUCATION AND EXPERIENCE

- Master's degree in counseling, social work, psychology, or a related field

- LPC or LSW licensure required; LCPC or LCSW licensure preferred

- Valid driver's license, reliable means of transportation, and proof of current automobile insurance required

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BENEFITS

- Time Off: Generous vacation, sick, and personal leave, plus nine paid holidays

- Wellness: Paid wellness day off every other week, Employee Assistance Program (EAP), and health club / fitness reimbursement

- Insurance: Optional health, dental, vision, and additional life insurance, plus flexible spending accounts (healthcare and dependent care). Agency-provided life insurance and short-term disability policies

- Retirement: 401(k) and Roth retirement plans

- Professional Growth: Tuition assistance program and continuing education opportunities

- Loan Forgiveness: Heritage is a National Health Service Corps site, providing access to the NHSC federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals). For more information, visit

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Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!