Delivery Lead

Description We are looking for an experienced Project Manager/Sr. Consultant to oversee a large-scale retail technology implementation for a non-profit organization in Battle Creek, Michigan. This Long-term Contract position will guide the planning, coordination, and execution of a new operational platform across 25 retail sites, ensuring teams are prepared for a successful rollout. The individual in this role will work closely with external implementation partners and internal stakeholders to create structure, maintain momentum, and support business goals through effective delivery. Responsibilities:

• Lead the end-to-end delivery of the retail solution implementation as the primary internal project owner.
• Collaborate with external vendors and internal business leaders to align scope, priorities, and deployment activities.
• Review existing store and operational workflows to identify readiness needs before launch.
• Build and manage project plans, timelines, milestones, and status reporting to keep the initiative on track.
• Coordinate testing, user training, and adoption efforts to support a smooth transition into production.
• Oversee the rollout of capabilities related to inventory control, production processes, pricing functions, reporting tools, and loyalty features.
• Organize implementation activity across 25 retail locations and travel to sites when project needs require on-site support.
• Communicate progress, risks, dependencies, and key decisions to leadership and project stakeholders.

Hands-on experience supporting retail technology platforms such as Oracle Retail or Checkpoint solutions. Demonstrated success managing implementation projects in a retail or multi-site operating environment. Strong understanding of retail operations, including inventory handling and production-related workflows. Ability to work independently, establish direction, and move complex projects forward with limited oversight. Excellent communication, planning, and stakeholder coordination skills. Experience with project management methodologies and tools, including Agile practices and Jira. PMP certification is preferred. Proven ability to manage competing priorities while maintaining project quality and schedule commitments.

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