Enterprise Life Sciences CRM Solution Owner

Who You’ll Work WithAt the heart of Slalom’s Enterprise Capability is a bold ambition: to design and deliver intelligent, human-centered business applications that empower organizations to serve their customers with acceleration, agility, precision, and purpose.We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Contentful, Boomi, Workato and more—to build scalable, end-to-end solutions that unify data, streamline operations, and unlock actionable insights. Our work powers everything from smarter CRM experiences and next-gen commerce sites to resilient case management systems and optimized workforce planning.But we're not just technologists—we’re strategic enablers. Whether helping a client modernize their infrastructure, integrate mission-critical functions, or activate AI-powered innovation, we connect strategy to execution in ways that drive measurable impact.Here, you’ll collaborate with curious, courageous people who believe in growth through experimentation, delivering value through partnerships, and building a future where technology works quietly in service of extraordinary outcomes.What You’ll DoYou believe patients deserve better. You also know that helping doctors and other healthcare practitioners understand a new or novel therapy is critical to getting those patients the care they need. As a Salesforce subject matter expert and life sciences technologist, you take responsibility for exceptional client delivery, proposal development and solution design, supporting new business opportunities, and knowledge management. You work closely with the Solution Architect and Technical Architect to lead and enable the agile delivery of quality solutions that meet the requirements of the customer. You are familiar with and understand the commercial engagement model from field sales teams working with HCPs, to MSLs going deep with their opinion leaders, to market access teams working with payers and large health systems, to field reimbursement teams working with clinics and office to navigate the insurance landscape, to patients getting on-boarded and offered support as they start a long, transformational therapeutic journey.Slalom is seeking a talented, self-starting Salesforce Life Sciences Cloud Solution Owner to lead the discovery and implementation phases of complex Salesforce projects for Slalom-built solutions. As a Solution Owner, you will lead large, enterprise multi-work stream projects with a focus on exemplary quality assurance, excellent client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps and financials, hands-on management of complex projects with multiple work streams, and strong partnership with clients.Responsibilities:* Lead Salesforce and Salesforce Life Sciences Cloud technical projects through the SDLC process and/or an agile, iterative process* Understand a pharma or medtech client’s strategic direction and apply it to project team-specific outcomes* Act as Scrum Master or Agile Coach* Be the functional and life sciences subject matter authority for the solution being developed for the client* Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; write user stories that effectively communicate the Product Owner’s requirements and that are easily consumed by software development teams* Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.* Estimate effort at varying levels (e.g. high level, work package level) and using various techniques* Proactively handle issues and mitigate risk* Build client knowledge and credibility quickly through industry and platform expertise* Lead, facilitate, and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes* Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate and address concerns Qualifications* Bachelor’s Degree or equivalent industry experience. * A passion for improving the lives and experiences of patients, caregivers, care professionals, and all those engaging in the Healthcare and Life Sciences industries* 5+ years of CRM industry experience or 5+ years of industry experience in Life Sciences.* Minimum 5 years of Salesforce experience and 2 years of Salesforce Health Cloud experience, or extensive (3-5+ years) experience with declarative software configuration (Epic/Cerner, Veeva, etc.) in Healthcare or Life Sciences* 5+ years of experience in Agile Software delivery as a Project, Product, or Program Manager, preferably leading Salesforce solutions. * Experience in all phases of product, software, and testing lifecycles. * Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP, and Lean. * Experience leading remote teams. * Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. * Adaptable self-starter who is skilled at creating structure in ambiguous environments. * Skilled in employing strong investigative, analytical, and interpersonal communication skills, with the ability to work independently or as part of a team. * Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement. * Excellent verbal and written communication skills with audiences of all levels. * Ability to actively identify risks and drive action to mitigate and resolve issues. * Aptitude for embracing challenging situations and enjoy solving complex problems. * Strong organizational skills and the capability to interpret and handle a vast array of information. * Strong problem-solving and leadership skills with the ability to speak to cross-Cloud functionally in a fast-paced and rapidly changing work environment. * Demonstrated skills in helping negotiate priorities and resolving conflicts among project stakeholders. * A Background in large integration projects with multiple 3rd party systems. * Experience delivering multi-cloud Salesforce projects required.* Salesforce Certified Admin or other Salesforce certifications (Life Sciences Cloud preferred) * Prior Consulting Experience (highly preferred but not required).About UsSlalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days. Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. Benefits include meaningful time off, paid holidays, parental leave, 401(k) with match, subsidized health/dental/vision coverage, adoption and fertility assistance, disability coverage, and a yearly $350 well-being reimbursement.Additional perks include discounted home, auto, and pet insurance.Salary Ranges:East Bay, San Francisco, Silicon Valley:* Sr. Consultant: $159,000 - $194,000* Principal: $194,000 - $237,000San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:* Sr. Consultant: $146,000 - $178,000* Principal: $178,000 - $218,000All Other Locations:* Sr. Consultant: $135,000 - $165,000* Principal: $165,000 - $200,000Individuals may also be eligible for an annual discretionary bonus. Compensation depends on skills, experience, qualifications, location, and other factors. Salary ranges may change at any time.We will accept applicants until October 30, 2026, or until the position is filled.EEO and AccommodationsSlalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact [1] View email address on click.appcast.io if you require accommodations during the interview process. ReferencesVisible links1. mailto:View email address on click.appcast.io