Customer Experience Policy & Operations Lead

TikTok is seeking a governance and experience professional to help ensure a safe, trustworthy marketplace for users, sellers, and creators. You will shape policies, rules, products, and systems to improve quality and user experience across the platform. The role involves collaborating with UX specialists, analyzing feedback, writing policy articles, and building playbooks to drive execution. You will manage incidents, maintain SOPs, and coordinate cross-functionally to deliver measurable #J-18808-Ljbffr TikTok