Warehouse Supervisor

Warehouse Supervisor

This critical leadership role is responsible for ensuring best-in-class daily operations within the El Paso Distribution Center while fostering a safe, engaged, and high-performing work environment. The Warehouse Supervisor will lead shipping, receiving, inventory control, cross-dock, and kitting operations while driving continuous improvement, accountability, and operational excellence.

The successful candidate will be a hands-on leader who can effectively develop employees, build strong working relationships across departments, create team alignment, and support the ongoing transformation and growth of the distribution center. This role offers an excellent opportunity to make a significant impact on both warehouse performance and team culture.

Location: El Paso, TX Distribution Center Shift: 1st Shift (Monday-Friday, 8:00 AM-4:30 PM MST)

Leadership & Team Development

• Lead, coach, develop, and motivate a team of warehouse associates and team leads.
• Foster a positive, collaborative, and accountable work environment.
• Conduct regular employee coaching, performance discussions, and development activities.
• Manage staffing, scheduling, attendance, workload balancing, and manpower planning.
• Address employee concerns and resolve conflicts in a fair and consistent manner.
• Support team engagement initiatives and help drive a culture focused on teamwork, accountability, and continuous improvement.
• Lead by example through strong safety, quality, and performance standards.

Warehouse Operations

• Oversee daily warehouse operations including shipping, receiving, cross-dock, inventory control, replenishment, and kitting activities.
• Ensure accurate and timely processing of inbound and outbound shipments.
• Coordinate appointments for inbound and outbound freight activities.
• Ensure all loads are properly prepared, secured, and shipped on time.
• Review warehouse processes and identify opportunities to improve efficiency, productivity, and customer service.
• Work closely with customer service, quality, buyers, planners, transportation providers, and other internal stakeholders to support operational excellence.
• Maintain overall building conditions including cleanliness, organization, product storage, security, and damage prevention.

Safety, Quality & Continuous Improvement

• Promote and maintain a zero-incident safety culture.
• Ensure compliance with all safety policies, procedures, and regulatory requirements.
• Conduct safety observations, audits, hazard assessments, and related site initiatives.
• Support 5S and continuous improvement activities throughout the warehouse.
• Drive process improvements that reduce waste, improve productivity, and enhance service levels.
• Participate in and support improvement events and operational projects.

Inventory & Performance Management

• Oversee inventory accuracy through cycle counting and inventory control programs.
• Monitor warehouse performance through key operational metrics and KPIs.
• Utilize WMS and ERP data to analyze productivity and identify improvement opportunities.
• Prepare, monitor, and communicate operational performance metrics.
• Manage departmental performance across areas such as:
• Safety
• Productivity
• Inventory Accuracy
• On-Time Delivery
• Quality
• Workforce Performance

Administrative Responsibilities

• Ensure accuracy of operational paperwork and system transactions.
• Manage timekeeping, vacation approvals, attendance tracking, and performance documentation.
• Control departmental labor and supply costs.
• Ensure proper utilization of warehouse equipment and resources.
• Perform other duties and special projects as assigned.

Required

• 5+ years of warehouse, distribution, logistics, or related operations leadership experience.
• Experience supervising hourly employees in a fast-paced warehouse or distribution environment.
• Demonstrated success leading teams, improving performance, and managing employee relations.
• Experience managing operational KPIs and productivity metrics.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively across all levels of the organization.

Preferred

• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or related field; equivalent combination of education and relevant experience may be considered.
• Bilingual English/Spanish.
• Experience with Warehouse Management Systems (WMS).
• Experience with ERP platforms such as Oracle, SAP, or JDE.
• Lean, Six Sigma, Green Belt, or continuous improvement training.
• Experience in high-SKU distribution environments.
• Knowledge of ISO 9001:2015 standards and practices.
• Experience facilitating improvement events.
• UPS/FedEx shipping systems experience.
• RF scanner experience.
• Knowledge of customs documentation requirements.

Employee will be exposed to moderate noise levels in a warehouse environment. The role requires working in varying temperatures and weather conditions, including heat, humidity, and cold. Regular exposure to forklift traffic and warehouse equipment is expected.

• Frequent standing, walking, bending, stooping, squatting, kneeling, pushing, and pulling.
• Ability to lift and move materials up to 50 pounds.
• Ability to move boxes and warehouse product throughout the workday.

This role provides a unique opportunity to make a visible impact within a growing distribution operation. The Warehouse Supervisor will play a key role in developing people, improving processes, strengthening teamwork, and helping shape the future success of the El Paso Distribution Center.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity and the power to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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