Assistant Manager Patient Care Services ACM (ICU and Stepdown)

Supervisor

McLaren Oakland

Position Summary:

Responsible for overseeing the nursing plan of care for patients within the assigned unit/units and contributes to the delivery of patient/family centered care. Directs patient care through performance and/or leadership of patient care team members and patient care management staff. Assists in the coordination of patient care through the appropriate utilization of all resources; staff, equipment, supplies, etc.

Essential Functions and Responsibilities:

1. Maintains operational responsibility for assigned unit/units in collaboration with the assigned clinical manager.
2. Promotes collaboration regarding patient care issues with various staff levels and disciplines.
3. In collaboration with other members of the leadership team, ensures staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
4. Demonstrates leadership role through clinical practice, supervision, teaching, research, and communicating changes in policies and procedures.
5. Keeps Clinical Manager/Director informed of all concerns, problems, and project progress.
6. Serves as a resource for staff, promoting critical thinking and evidence-based practice.
7. Ensures day-to-day quality and appropriateness of care is maintained, monitored and relevant action plans are developed and implemented.
8. Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients served.
9. Assures appropriate delegation and supervision of patient care.
10. Supports and maintains an interdisciplinary approach to patient care by the medical staff and other health care professionals to provide optimal patient care.
11. Encourages contribution toward the plan of care.
12. Demonstrates organization ability by using time, equipment, and personnel effectively.
13. Provides Department Manager with assistance with staffing, scheduling, evaluating, counseling and discipline of unit personnel.
14. Maintains optimal nursing practice through planned and continuous professional growth and development.
15. Demonstrates one's own need for continuing education by seeking new learning experiences and maintains knowledge of current trends of nursing care practices & management methods.
16. Participates in departmental quality assessment and continuous quality improvement activities as directed.
17. Performs other related job duties as requested

Qualifications:

Required:

Associates degree graduate of a Nursing program

Current State of Michigan RN license

One year of prior work experience in Acute care nursing within the past year and previous charge nurse experience/Clinically appropriate experience

BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date.

Preferred:

• Bachelors' Degree in Nursing

Three years of prior work experience in acute care nursing experience within the past year and previous charge nurse experience/Clinically appropriate experience

Knowledge, Skills, and Abilities:

Analytical and problem-solving skills to develop and implement improved methods of care delivery, policies and procedures and educational and clinical programs appropriate to the needs of staff, patient, and community Required

• Evaluate nursing practice outcomes and resolve technical and/or managerial problems Required

Decision Making: uses independent judgment to exercise authority on behalf of the medical center by keeping the organization's mission, vision, and values at the forefront. Works independently in a self directed, non-confrontational, collaborative manner Required

• Planning/Organization: shows organizational skills through effective planning and delegating. Consistently seeks opportunities to have the department work more efficiently and effectively Required
• Financial Management: manages department budget within specified parameters. Consistently contributes to sound financial practices Preferred

• Demonstrated clinical knowledge, critical thinking skills, decision-making and analytical abilities necessary to coordinate emergency care delivery throughout assigned areas Required
• Demonstrated ability to effectively prioritize work, delegate to others, communicate with culturally diverse population and facilitate processes to ensure efficiency and cost-effectiveness Required
• Basic Computer skills Required
• Knowledge of occupational health and safety, ergonomics, workers' compensation, and OSHA regulations Preferred

Additional Information