Credentialing Specialists

Credentialing Specialists – ARMADA, Ltd. Full time, Detroit, MI. Overtime exempt. Reports to ARMADA HQ. Nationwide travel required to support onsite credentialing operations. Security clearance not required. Position contingent upon awarding of government contract. Duties & Responsibilities View, manage, and check daily appointments in time trade scheduling tool. Perform enrollment and issuance of identification cards, including PIV/Smart IDs, Access Cards, PAC Cards, and SmartID Cards. Perform certificate rekey, pin reset, and card update. Maintain card inventory and log cards on the Credential Inventory Tool (CIT). Store cards in a lockable container (file cabinet). Contact employees and contractors to schedule pick‑up and activate SmartID. Issue PAC Cards and Access Cards. Issue pocket commission credentials, collect SmartID Cards and PAC Cards, and return terminated credentials for destruction. Keep a log of cards issued and collected. Perform registrar and activator duties as required. Perform card custodian duties. Mail SmartID Cards to Light Activation Kit Operators. Communicate with applicants regarding credential status. Take photos, capture digital signatures, and assemble pocket commission inserts and other ID media duties as directed by ICAM. Perform IRS credentialing functions and may be required to travel up to 40% of annual work hours. Short‑term shift work, including nights and weekends, required. Other duties as assigned. Knowledge, Skills, and Abilities (KSAs) Complete required online credentialing training and maintain compliance with PIV‑II SmartID requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Willingness to travel nationwide to support onsite credentialing operations. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations, and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Willingness to travel nationwide to support onsite credentialing operations. Minimum Education High School Diploma or equivalent. Disclaimer The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. If you feel you have the knowledge, skills and abilities for this position visit our careers page at Special Notes Relocation is not available for these jobs. Equal Employment Opportunity ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre‑employment drug testing. Job offers are contingent upon results of background check and drug testing. #J-18808-Ljbffr