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Master Service Technician

Peyton Resource Group

Master Service Technician (Field / Copier / Printer Tech)

Location: San Antonio, TX Pay: $20$28+ (DOE) Type: Full-Time | Hourly | Non-Exempt

Overview

Seeking a skilled Service Technician to troubleshoot, repair, and maintain office equipment in the field. This role works independently, supports customers on-site, and ensures equipment runs efficiently while delivering strong customer service.

Key Responsibilities

  • Diagnose and repair copiers, printers, and office equipment in the field
  • Maximize equipment uptime through timely service and effective troubleshooting
  • Provide basic customer training on equipment use and maintenance
  • Communicate professionally with customers, team members, and leadership
  • Complete service reports, parts usage, and meter readings accurately and on time
  • Support team members with technical knowledge and problem-solving
  • Identify opportunities to improve service and support customer needs

Qualifications

  • 5+ years of technician experience preferred
  • Strong troubleshooting and problem-solving skills
  • Experience working on copiers/printers (Xerox, Ricoh, Konica Minolta, or similar preferred)
  • Basic computer, communication, and customer service skills
  • High School Diploma or GED (technical training is a plus)
  • Certifications such as A+ or Network+ are a plus

Requirements

  • Valid driver's license with a clean driving record
  • Ability to lift up to 50 lbs and work in the field

Additional Notes

  • Opportunity to work independently in a fast-paced environment
  • Involvement in ongoing training and development
  • Additional duties and projects may be assigned as needed
Peyton Resource Group
Vacancy posted more than 2 months ago

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