Supervisor, Sterile Services

Description
Job Summary

The Supervisor Sterile Services oversees the daily operations of sterile processing to ensure the availability of high-quality sterile instruments and supplies for all surgical and procedural areas. This role manages workflows for decontamination sterilization assembly and distribution while ensuring compliance with regulatory standards. The Supervisor leads a team of sterile processing staff focusing on quality assurance staff development and process optimization to support patient safety and operational efficiency.

Essential Functions

• Supervises all stages of sterile processing including decontamination assembly sterilization and storage of medical instruments and supplies.
• Ensures compliance with regulatory and organizational standards for sterilization processes including steam and hydrogen peroxide sterilizers.
• Monitors inventory management ensuring cost-effective stock levels and timely availability of instruments and supplies.
• Oversees the maintenance and stocking of unit supply carts patient care equipment and other critical items.
• Implements and monitors quality assurance programs to evaluate sterilizer performance and ensure adherence to infection control protocols.
• Leads departmental orientation and ongoing education for staff ensuring competency in sterile processing procedures.
• Evaluates employee performance providing timely feedback performance appraisals and opportunities for professional development.
• Develops and implements departmental quality assessment and risk management plans addressing any identified deficiencies promptly.
• Collaborates with interdisciplinary teams to address complaints variances and risk management concerns in a timely and professional manner.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Supervises trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
  • Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
  • Monitors expenditures ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies procedures and protocols.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements new technologies and regulatory changes.
• Staff Responsibilities
  • May work in a staff role when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred

Knowledge Skills and Abilities

• Strong leadership organizational and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork professionalism and continuous improvement.
• Communicate effectively with leadership team members and stakeholders.
• Ability to work effectively with others delegate responsibilities and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms healthcare software systems and data analysis tools.

Licenses and Certifications

• CRCST - Certified and Registered Central Service Technician required or
• CSPDT - Certified Sterile Processing and Distribution Tech required or
• Certified Endoscope Reprocessor (CER) required or
• CIS - Certified Instrument Specialist required
• CHL - Certified Healthcare Leader if hired in the role on or after July 1 2026 required

Required Experience:

Manager