Guest Room Attendant 1

Job Description

Job Description

Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025. 

Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego’s Business Journal.  

The following and other duties may be assigned as necessary:

·         Help to maintain guest rooms and all public areas at AAA and company standards.

·         Utilize appropriate chemical solutions to clean rooms and other designated areas.

·         Utilize the equipment and tools provided to complete the daily duties.

·         Collaborate with Guest Room Attendants 2, when needed, to complete their rooms assignments for the day.

·         Responsible for the cleanliness and restock of guest rooms and all the public restrooms located at the public spaces at the hotel.

·         Responsible for the cleanliness and good appearance of the guest rooms and public spaces at the hotel, making sure these are set according to standard.

·         Assist in the completion of cleanliness of the employees’ areas.

·         Responsible for moving, rearranging, and cleaning furniture if needed and working collaboratively with Guest Room Attendant personnel for any property damage.

·         Responsible for managing cleaning supply inventory and restocking supplies.

·         Utilize two-way radio to communicate with leadership and team while maintaining professional etiquette.

·         Must maintain and comply with department and company policies and regulations.

·         Must abide with company grooming policy.

·         Will be responsible for always maintaining a clean and safe working environment.

·         Must participate in all mandatory departmental and companywide events and meetings.

·         You must understand and execute AAA service standards.

·         Other duties and responsibilities may be assigned, as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

·         High School Diploma or GED is required.

·         1+ year experience with utilizing chemical products for cleaning.

·         1+ years’ experience of chemical mixing to create needed cleaning products.

·         Must be able to operate mechanical machinery for polishing and rinsing floors.

·         Hotel experience is highly preferred.

• Must have flexibility including evenings, weekends, holiday shifts, and overtime when needed.

·         Must be able to obtain and maintain Gaming License.