Installation Technician

Job Description

Job Description

Overview

Alliance Laundry Systems Distribution is a full-service commercial and industrial laundry equipment partner with over 110 years of industry experience.We offer comprehensive support services including installation, factory-trained service, genuine parts replacement, site selection, financing, and store design.We exclusively sell trusted brands — Speed Queen®, UniMac®, and Huebsch® — known for durability and reliability.

We serve a wide range of customers, including laundromat owners, Speed Queen franchise operators, and on-premises laundry managers, helping them maximize profits and reduce operating costs.

As an Installer, you will play a key role in delivering an exceptional customer experience by managing the delivery and installation of commercial laundry equipment. Working closely with our Installation team, you will uphold Alliance Laundry Systems' quality standards, policies, and procedures to ensure every installation is completed safely, efficiently, and to the highest level of quality.

• Perform the functions of equipment delivery, installation, start-up, operation, and other duties as required to ensure customer satisfaction following company standards, techniques, and safety requirements
• Install, configure, and commission commercial washers, dryers, and finishing equipment in laundromats, hotels, hospitals, and multi-unit residential facilities
• Read and interpret blueprints, wiring diagrams, and equipment manuals to ensure proper installation
• Connect equipment to electrical, plumbing, gas, and ventilation systems in compliance with local codes and manufacturer specifications
• Level and anchor equipment to floors and walls per safety and operational standards
• Test installed equipment for proper operation and troubleshoot any issues prior to handoff
• Coordinate with general contractors, facility managers, and utility trades on job site logistics
• Train end users and facility staff on equipment operation and basic maintenance
• Complete installation documentation, inspection checklists, and warranty registration
• Maintain company vehicle, tools, and parts inventory in good working order
• Effectively communicates top level escalations to Manager and contributes to best practices and process improvement

Education & Experience:

• High School diploma or equivalent required
• 3+ years of work experience working in commercial, military, industrial or manufacturing equipment repair preferred. Equivalent combination of education, training, and experience will be considered
• Basic knowledge of electric, plumbing, and HVAC would be helpful
• Experience in telephone and email/ticketing dispatch system-based customer support preferred
• Proficient computer skills including using MS Outlook, Word, and Excel preferred

Skills and Abilities:

• Strong Mechanical Acumen; Ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues. Ability to read, interpret, and understand electrical and mechanical drawings

• Solid organizational skills and detail-oriented; Ability to self-manage workload and multiple projects simultaneously while managing and meeting deadlines

• Excellent written, verbal, and interpersonal communication skills; Communicate effectively and professionally across all levels of the organization while maintaining a positive and enthusiastic demeanor

• Resilient; Able to confidently navigate ambiguity and change

• Strong work ethic; Self-starter, demonstrating a proactive approach, self-initiative, and tenacity

Travel:

• Travel will be limited to the service territory; some overnight travel will be required

Standard and Physical Requirements:

• Position involves sitting, standing, walking, kneeling, squatting, stooping, bending, climbing and manual dexterity
• Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided
• While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus
• Must have a valid driver’s license. A company vehicle may be provided
• Must have a clean Motor Vehicle Record

Alliance Team Members Demonstrate DRIVE:

• Dedicated: Follows through on commitments. Strong say/do
• Respectful: Acts with integrity and values diverse perspective
• Innovative: Always looking for a better way; leads change
• Versatile: Adapts quickly to changing circumstances. Demonstrates agility
• Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs