Chief Nursing Officer

WORK SCHEDULE: Mon-Fri: 9am - 5pm, one late night: 11am - 7pm. Saturday as needed.

COMPENSATION: 175K - 200K

Position Overview:

The Chief Nursing Officer is the executive leader, accountable for nursing practice, clinical support operations, and patient safety across Ryan Health Network. This role drives high-reliability performance in ambulatory care, ensures team-based care at the top of license, and advances outcomes tied to HRSA UDS, PCMH recognition, and payer quality programs. The Chief Nursing Officer partners closely with the Chief Medical Officer, Chief Operating Officer, Human Resources, and Site Leadership to standardize workflows, elevate nursing competencies, strengthen regulatory readiness, and steward budgets and workforce plans that sustain access, quality, equity, and patient experience. This work is carried out in support of the mission and goals of Ryan Health.

Essential Functions :

• Develop and implement network-wide operating plans for clinical support services, including competency frameworks, staffing models, and float pools.
• Establish evidence-based policies and procedures for medication administration, infection control, emergency preparedness, and telehealth workflows.
• Lead QA/PI initiatives, monitor dashboards, and implement corrective actions to meet HRSA UDS and PCMH standards.
• Ensure continuous compliance with Joint Commission, NCQA PCMH, OSHA, and state DOH requirements.
• Serve as Risk Manager; lead incident investigations, RCA, and CAPs; oversee environment-of-care rounds and emergency drills.
• Collaborate with HR and IT to create modular training programs and competency tracking systems.
• Prepare and manage operating and capital budgets for clinical support services.
• Represent Ryan Health in external forums and build community partnerships to advance nursing leadership and patient outcomes.

Minimum Experience and Skills Required :

• Current Registered Nurse (RN) license in good standing; BSN required; Master's Degree strongly preferred.
• 10+ years of progressive leadership in ambulatory/primary care or community health; Federally Qualified Health Center (FQHC) experience strongly preferred.
• Demonstrated success in survey readiness and QA/PI initiatives tied to measurable outcomes.
• Expertise in infection prevention, medication/vaccine management, emergency preparedness, and telehealth integration.
• Proficiency with EHRs and data-driven management; strong budgeting, change management, and communication skills.

Competencies Required :

Customer Service:

• Displays professional, courteous and respectful attitude in dealing with patients.
• Commits to exceeding expectations of the patient.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient served.

Cooperation/Teamwork:

• Works well with others.
• Contributes input to improve outcomes.
• Asks others for opinions and feedback; provides feedback in a tactful respectful way.

Minimal Training Time :

• 180-day introductory period.

Working Conditions:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.

The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.


Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is performed primarily in an ambulatory office setting.


Disclaimer

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.


Equal Opportunity Employer

Ryan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.