Café Associate

Café Associate Summary / Purpose of Position This position is responsible for a fast paced, customer-oriented environment. Responsible for providing quick and efficient service to Café customers that will ensure a pleasant dining experience at Fossil Rim. Description of Position To always maintain world-class customer service with helpfulness, product knowledge and speed. Follow proper cash handling and cash control procedures, as laid down by the Finance Department. The use of suggestive sales techniques in selling other products of Fossil Rim (Lodgings, Nature Store, Tours, Camps, etc.). Maintain updated knowledge on special events, new animal information, special attractions, and basic operations of Fossil Rim. Help new team members to develop a similar level of expertise. Maintain a daily high standard of cleanliness of the Café and surrounding dining area. When applicable, assist in the preparation of breakfasts, lunches and dinners for camps and other visitors of Fossil Rim Wildlife Center. Ability to use a Point of Sale system to take orders. Collect customer payments and make change as needed. Comply with Health Department Standards at all times. Experience and Qualities Required Provide exemplary customer service skills. Positive attitude, good listening skills, communication capability, financial understanding, trust and respect for others at all times. Ability to be resourceful and be a self‑starter. Willingness to learn. Clean, neat and well spoken. Work Requirements Up to 29 hour week requiring flexibility. Available to work on weekends and holidays. Adherence to all company policies, rules, and procedures. Ability to stand for long periods of time. Ability to lift 30 pounds. We are a Non-Profit organization and an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law. Fossil Rim is an “at will” and equal opportunity employer. It should be noted that it is company policy to conduct background checks on potential new employees, inclusive of testing for drugs and controlled substance use. #J-18808-Ljbffr