Clinical Quality Assurance Coordinator

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

The Clinical Quality Assurance Coordinator performs targeted medical record reviews to monitor compliance with defined AHRQ Patient Safety Indicators (PSI), other nationally recognized quality indicators or CMS/TJC defined core measures. The Coordinator works closely with members of the various clinical departments to identify opportunities for clinical quality improvement and other special projects as identified. This position requires significant data analysis, presentation and interpersonal skills to influence different areas of the hospital.

Core Responsibilities and Essential Functions:

Communicates and collaborates with internal and external customers to ensure an integrated approach to care. Maintains customer rights in accordance with institutional policies by demonstrating respect for individuality and others, honoring cultural and religious differences, maintaining confidentiality to information, and demonstrating ethical behaviors on honesty, fairness and equity. Supports and contributes to the mission of the organization and the department. Utilizes educational theories and principles to foster educational development of staff. Utilizes principles of communication, change theory and knowledge of current research in health care quality and patient. Researches methods to design and carry out processes that advance the goals and objectives of the Medical Center Performance Improvement/Patient Safety plan. Identifies cases for inclusion in the clinical review program through a variety of sources. Analyzes data, identifies opportunities for improvement and communicates results to key stakeholders. Reviews identified cases against to determine validity of case for inclusion/exclusion. Collects all data components for the program through the effective utilization of the hospital medical record system. Generates reports in the appropriate format. Able to display data in a readable/meaningful manner. Consistently demonstrates knowledge obtained during in-service education, training programs and work effort within department goals and standards Identifies potential PI/FMEA projects. Assists clinical teams with data from a variety of sources within the QM Department. Explains and calculates FMEA scores. Communicates effectively with team members for upcoming meetings and prepares for those meetings ahead of time (i.e. agenda, minutes, speakers, etc). Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• Associates Other or Bachelors Other-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 2 years a clinical setting providing direct patient care. Required or Minimum 2 years a healthcare setting with focus in quality and process improvement Preferred

Required Minimum Skills:

Computer, Microsoft Office (Outlook, Excel, PowerPoint) High Previous experience working in a Quality- preferred Low Management Department in a health care setting.- Preferred Low Understanding of how the medical center departments interact with each other to support patient care and operations.- Preferred Low Ability to work on multiple projects simultaneously.- Preferred Low Ability to work with variety of staff.- Preferred Low

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