Mortgage Loan Processor

Job Description

*No prior mortgage experience is required for this opportunity!*

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As a Mortgage Loan Processor , your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.

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Primary Responsibilities

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• Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
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• Manage multiple loan files
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• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
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• Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
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• Set up loan files, manually and on the computer
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• Follow up on submitted loans and/or pended loans
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• Coordinate closing paperwork and tasks, as required
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Qualifications

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• Excellent customer service skills
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• Strong organization skills, attention to detail, and ability to multitask
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• Strong oral and written communication skills
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