Retail Design Sales Manager - Chandler, AZ, USA

Retail Design Sales Manager - Chandler, AZ, USA Primarily responsible for the management, development, training and motivation of the design teams while maintaining a high level of customer contact and achieving sales goals. Actively coach design team associates to raise professionalism of the design services and assist with developing business plans with the designers to increase market reach and revenue. Partner with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness and overall customer satisfaction. Hold design teams accountable to attain goals. Responsible for the overall management of the design center. Hold team accountable through leadership and coaching to meet or exceed established sales goals and benchmarks. Drive new business and increase sales with grassroots marketing initiatives, including but not limited to partnering with local businesses, developing the Trade business including PPP, as well as using social media, blogs, on‑line forums and other digital channels for on‑line interactions and connection. Review P&L statements monthly with Market Design Leader and Market Operations Leader. Develop and participate in community programs in your local market to increase exposure and awareness for Ethan Allen in your local community. Complete performance appraisals in accordance with company policy. Ensure adherence to all company policies such as Code of Conduct, workplace harassment, sexual harassment, discrimination and/or retaliation. Provide guidance and assistance to key personnel to ensure sales growth, financial integrity, and the protection of company assets. Implement company policies and procedures. Provide training sessions for the design center as well as participate in corporately sponsored training sessions to assist in developing your team and business. Goal setting monthly and quarterly with all designers within the design center. Contribute ideas and suggestions for changes and improvements in policy affecting design center growth. Participate and ensure proper reconciliation of inventories as conducted and reported. Education/Experience: Bachelor’s Degree or equivalent with a minimum of five (5) years of experience or High School diploma or equivalent with a minimum of ten (10) years of progressive relevant work experience and practical interior design experience, or a combination of both. Proven sales background in residential interior design. Broad knowledge of interior design and effective sales techniques. This position requires team leadership and the ability to manage the design process including the ability to review and provide feedback on design projects using technical and creative skills in color and space planning. Demonstrated ability to practice residential interior design. Ability to train and coach for design, product knowledge, sales performance and customer service. Must be able to work holidays, evenings and weekends. Position requires a valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position. In addition to the base salary, EDL/DCL/SDCL and DSLs can earn monthly incentive compensation by demonstrating sales growth from prior periods. Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well‑being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long‑Term Disability, Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full‑time or part‑time employee classification. #