Cocktail Server

We are looking for a dynamic, customer-focused individual to join our team as a Cocktail Server. The ideal candidate is a team player who thrives in a fast-paced environment and is committed to providing exceptional guest service while delivering food and beverages in a friendly, professional, and efficient manner.
**Must have open availability and be able to work late nights.**

Responsibilities:
• Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs
• Maintain and ensure the overall cleanliness and safety of work area/assigned station and the establishment
• Perform opening and closing procedures
• Ensure that all procedures concerning bar tabs and the transfer of tables are met
• Perform accurate cash/credit handling and POS procedures in accordance with Company policies and procedures
• Up sell food and beverage menu items
• Must have extensive knowledge of a variety of alcoholic beverages, must retain and maintain complete knowledge of all food and beverage menu items
• Monitor guest’s drinks and anticipates guest’s needs
• Provide food service as appropriate
• Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience
• Proper handling of VIP’s, recognize repeat guests and protect their privacy and confidentiality
• Ensure sanitation fundamentals and Health Department requirements are in compliance

Requirements:
• Minimum of two years of experience as a cocktail server
• Excellent interpersonal and communication skills, with a passion for delivering outstanding hospitality.
• Strong knowledge of cocktails, spirits, and wine, with a willingness to continually learn and expand expertise.
• Ability to multitask and work efficiently in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards of service.
• Flexible schedule, including evenings, weekends, and holidays.