Patient Access Representative I
Arkansas Children's Hospital
Arkansas Children's Is A Tobacco Free Workplace
Arkansas Children's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
Current employees: Please apply via the internal career site by logging into your Workday Account and search the "Find Jobs" report.
Work Shift
Please see job description for details.
Time Type
Part time
Department
CC017525 Kids Care - Resource Line
Summary
Hours: Variable (Weekends) Responsible for the first impression of Arkansas Children's; performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Additional Information
Hours: Variable (Weekends)
Required Education
No education requirements
Recommended Education
High school diploma or GED or equivalent
Required Work Experience
Entry Level - Experience not Required.
Recommended Work Experience
Required Certifications
Recommended Certifications
Description
1. Schedules all patient appointments and ensures referrals are obtained. 2. Meets or exceeds expected productivity and accuracy standards. 3. Greets and engages patients, families and visitors in order to provide a positive first impression. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
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