Part Time Support Staff

Part Time Support Staff

Location: Livingston, TX

Position Number: 1282

Compensation: $11.50/hour

About the Role
Burke is seeking a reliable and detail-oriented Part-Time Support Staff member to assist with front office operations at the Polk Mental Health Clinic in Livingston. This role plays a key part in ensuring smooth daily operations, supporting clinical staff, and providing excellent customer service to clients.

This position is ideal for individuals interested in healthcare administration, medical office support, or behavioral health services.

What You'll Do
• Greet clients and visitors and provide front desk support
• Answer and manage a high-volume, multi-line phone system
• Schedule and maintain appointments for physicians, therapists, intake staff, and clinical team members
• Complete fee contracts and collect payments
• Communicate with insurance and financial services for authorization of services
• Maintain accurate records, data entry, and filing
• Assist with coverage of reception area as needed
• Maintain confidentiality in accordance with agency policies and procedures
• Support additional administrative duties as assigned

What We're Looking For

Required:
• High school diploma or equivalent
• Valid Texas driver's license with driving record insurable by Burke
• Strong verbal and written communication skills
• Ability to maintain confidentiality and professionalism

Preferred:
• One (1) year of clerical or administrative experience
• Working knowledge of Microsoft Word and Windows-based systems

Key Skills
• Customer service and interpersonal communication
• Organization and attention to detail
• Ability to multitask in a fast-paced environment
• Basic computer and data entry skills

Work Schedule
• Monday-Friday between the hours of 8:00 AM - 5:00 PM
• Generally 29 hours or less per week

Physical Requirements
• Ability to sit for extended periods
• Occasional lifting up to 25 pounds
• Walking, driving, and hand/finger dexterity for computer work
• Visual, hearing, and verbal communication abilities

Why Burke?
Join a mission-driven organization dedicated to providing compassionate behavioral health services across East Texas. As a Support Staff team member, you'll play an important role in supporting clinic operations, assisting consumers and staff, and helping ensure quality service delivery within the community.

Equal Opportunity Employer Statement
Burke is an Equal Opportunity Employer and does not discriminate based on race, color, gender, sexual orientation, national origin, religion, age, or disability unless such characteristics are bona fide occupational requirements.

Applicants must provide proof of identity and employment authorization as part of the hiring process. All final candidates are subject to background and driving record checks as part of Burke's pre-employment screening process.