QA BA/Tech Writer

Job Title QA BA/Tech Writer Position Details Department: Technology Resources Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt from FLSA Earliest Start Date: Immediately Status: Expected to Continue Location: Austin, TX Purpose Support software quality, accessibility compliance, and application reliability across TRecs applications by performing quality assurance testing, defect analysis, accessibility validation, and contributing to QA processes and documentation. Responsibilities Develop and maintain QA documentation, including test plans, test cases, accessibility reports, standard operating procedures, and training. Partner with developers, product owners, and stakeholders to analyze application requirements and define test strategies that ensure functional accuracy, usability, and compliance. Design, execute, and maintain manual test cases for web applications, including regression, smoke, and exploratory testing. Track, document, and manage defects in Jira, including clear reproduction steps, severity assessment, and communication with development teams. Perform accessibility testing using tools such as Microsoft Accessibility Insights and validate compliance with WCAG standards and university accessibility policies. Conduct security and vulnerability scanning using tools (such as ZAP or similar) and document findings for further investigation and remediation. Analyze testing results and system behavior to identify trends, risks, and areas for improvement; communicate findings through reports and dashboards. Prioritize tasks and manage workload across multiple applications with minimal supervision. Contribute to the development and continuous improvement of QA processes, workflows, and governance practices across TRecs applications. Required Qualifications One or more years of relevant experience OR demonstrated academic/project experience in quality assurance, business analysis, or software testing. Experience in leading automation projects, testing web applications, including executing test cases and validating expected results in a black box setting. Experience identifying and documenting defects with clear, actionable detail. Familiarity with accessibility standards (such as WCAG, W3C standards) or willingness to learn accessibility testing practices. Strong analytical and problem-solving skills with attention to detail. Strong verbal and written communication skills, with the ability to work across technical and non-technical teams. Self-managed and highly motivated with the ability to work in a developing and evolving environment. Preferred Qualifications Bachelor’s Degree with more than two years of demonstrated experience in QA, business analysis, or software testing. Experience with accessibility, security, or QA process-improvement initiatives. Experience with accessibility testing tools such as Microsoft Accessibility Insights or similar. Experience with security testing tools (such as ZAP or similar). Experience using Jira or similar tools for defect tracking and workflow management. Familiarity with automated testing frameworks (such as Playwright, Selenium, or similar). Experience working in Agile or iterative development environments. Experience with UT Austin administrative systems or similar enterprise environments. Experience working with data, reporting tools, or dashboards (Tableau, Power BI, etc.). Demonstrated ability to adapt to changing technology and priorities. Experience working with a variety of groups and organizational levels. Willingness to learn, experiment, and contribute to building QA practices from the ground up. Salary Range $55,000 + depending on qualifications Working Conditions This position is fully remote Standard Office Keyboard Work Shift Monday - Friday 8 hours Daily Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Benefits Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas: a defined benefit retirement plan Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. #J-18808-Ljbffr