Inside Account Manager

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Associate Inside Account Manager – Digital Experience (DX) and help us do what we do best: propelling business forward. This will be a remote role in the US working out of your home office. Due to team location, we need candidates to be in EST or CST zone. We are seeking a dynamic and self-motivated individual to cover designated territories in the North America region with exceptional interpersonal skills. As the front line for customer engagement, you have the responsibility of working with our existing install base to identify opportunities for upsell and cross-sell with our Agentic and AI Developer Tooling solutions into our passionate and loyal customers. The role will also cover finding, qualifying and closing opportunities with new customers. In this role, you will: With the customers in mind, the Inside Account Manager, Associate achieves targeted quota through managing inbound communications across a broad array of media. The role is expected to create, qualify, and close revenue opportunities with the majority of activity driven by inbound leads for Telerik Developer Tooling products as well as debugging solutions. As the first point of contact for customer engagement, you have the responsibility of evaluating each current and potential customer and identifying needs for our products. Proactive reach outs into our customer base will help supplement the effort for successful target attainment and overachievement. Your background: Experience in a sales environment, preferably in a high-volume transactional software sales capacity. AI and Developer tooling sales experience is a plus but not required. Very comfortable managing an entire sales lifecycle – from lead management to closing deals. Prospect into existing accounts to supplement inbound lead volume. Outstanding ability to read and forecast your business. Experience with a CRM is a must and with Salesforce.com is an advantage. Excellent time management skills with the ability to effectively prioritize and organize your tasks to get through all required daily activities. Generate revenue/bookings through cross-selling and/or upselling from existing customer base and new accounts. Take responsibility for acquiring industry, product, solution and or workflow knowledge across all platforms and all products to apply towards quota attainment. Bachelors Degree in Technology or Business is a plus but not required. Base Salary Range: $52,000 - $59,000 In addition to base compensation, this role is eligible to participate in the company's commission incentive plan (up to an additional $34k at goal). Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. Benefits We also offer a robust benefits package, with details below. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave. Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health. #J-18808-Ljbffr