Student Enrollment Specialist

Salary: $39,500.00 - $57,251.00 Annually
Location : NWSCC - Muscle Shoals Campus - 800 George Wallace Blvd, Muscle Shoals, AL
Job Type: Full-Time
Job Number: NWS26-27
College/Division: NWSCC-505010-Student Admissions
Opening Date: 05/29/2026
Closing Date: 6/12/2026 11:59 PM Central
Campus Location: Northwest-Shoals Community College


Essential Duties and Responsibilities

• Serve as the first point of contact for greeting in-person visitors seeking enrollment assistance, answering departmental phone calls, and responding to emails which includes managing a dedicated office inbox. Provide appropriate referrals to other departments or escalate issues to supervisor as needed.
• Understand and accurately apply current policies, procedures, and processes in the creation, maintenance, and security of student enrollment records from admissions to graduation, while appropriately utilizing related technology solutions which may include TargetX, Banner, and Parchment.
• Process, enter, and image student records including admissions applications, transcripts, test scores, change of major forms, grade changes, reinstatements, drops/withdrawals, and other enrollment documents in a timely, accurate manner and according to college policy and procedure.
• Maintain compliance and confidentiality of academic records in accordance with FERPA, AACRAO standards, college policies, state, and federal regulations.
• Assist faculty, staff, and advisors with student enrollment activities such as drops/withdrawals, grade changes, change of majors, graduation requirements, and other related activities.
• Utilize the Banner Document Management System to image student records and related enrollment documents. Complete appropriate protocols and forms related to the archival and destruction of student records.
• Issue and receive official high school and college transcripts through approved channels and complete enrollment verifications as needed.
• Process, evaluate, and enter information from electronic or paper transcripts into the student information system in an accurate and timely manner.
• Provide administrative and budget support to the respective campus location which may include purchase order creation, office supply and recruitment material inventories, and calendar management.
• Work cooperatively with department and division staff to ensure appropriate staffing at on-campus enrollment events and during extended hour periods.
• Perform other job-related duties and serve on work groups as assigned.

Qualifications

• One (1) year (32 semester hours) of postsecondary education from a regionally accredited institution, required.
• Associate degree, preferred.
• Three or more years of full-time work experience in an institution of higher education, required .
• Experience working in a student information system such as Banner, preferred.

Application Procedures/Additional Information

A complete application packet consists of the following:

• a completed Northwest Shoals Community College online application form,
• a current resume, and
• postsecondary transcripts (unofficial or official), which must include institution's name, college degree, and degree date.

Applications may be submitted online at


Applications should be received by no later than June 12, 2026.

Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant.

SALARY: Compensation is in accordance with the Alabama Community College System's Salary Schedule E3-4 ($39,759 - $57,251).


Northwest Shoals Community College is an equal opportunity employer . It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.


Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. View phone number on click.appcast.io

Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense.

Northwest Shoals Community College will not be responsible for copying application packets for current or future positions.

In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon an acceptable background check as determined by the College President.

Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.

Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment.
Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.
8 hours per month
(may accumulate an unlimited number)

Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20+ 16 hours per month
(may accumulate up to 480 hours)

Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)

Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays
New Year's Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
16 (5 locally assigned)
Contracted Work Days
260

Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)
Law Enforcement Officers :
Tier I -Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II - Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)

Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit


Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307

*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.


Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.


Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).

Duty Hours
(hours vary by campus and needs of the student)

Tuition Assistance
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.


Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at