SERVICE LANE MANAGER
$80k - $100kVolvo Cars Richmond
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. SERVICE LANE MANAGER Full Time Management Haley of Farmville, Farmville, VA, US 5 days ago Requisition ID: 2631 Salary Range: $80,000.00 To $100,000.00 Annually Position Summary Responsible for managing daily service lane operations, customer experience, workflow efficiency, and advisor performance while driving sales, productivity, and CSI. Responsibilities Oversee daily service lane operations and customer flow Manage waiters and reduce delays Coach and support service advisors Monitor KPIs including RO count, closing %, ELR, HPR, and media usage Resolve customer concerns quickly and professionally Ensure proper documentation and policy compliance Qualifications Strong leadership and communication skills Ability to multitask in a fast-paced environment Knowledge of dealership service processes and KPIs #J-18808-Ljbffr
Vacancy posted 4 days ago
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