Food Runner/Busser

Service Support Team Member

Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place.

Are you someone who moves fast, loves taking care of people, and thrives in a team environment where every shift is different? Do you bring energy and urgency to everything you do, keep your area spotless without being asked, and genuinely enjoy making guests feel welcome? Can you prep beverages, bus bays, and support the floor all in the same shift without missing a beat? We're looking for a Service Support team member who brings hustle, hospitality, and a great attitude to every shift. You'll be the support system that keeps the guest experience running smoothly — delivering food and drinks, keeping bays clean, preparing beverages, and helping wherever the team needs you most. If you love a fast pace and you care about making guests' visits great, this is your role.

The Service Support role is one of the most versatile on the floor. You'll prepare non-alcoholic beverages, deliver food and drinks to guests, bus bays, and keep the venue looking polished — all while engaging with guests and supporting your Bay Host teammates. This role requires speed, flexibility, and a guest-first mindset on every shift. This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons.

Support the Floor: Deliver food and beverages to guests quickly so hot food stays hot, cold food stays cold, and everything arrives fresh and appetizing. Prepare non-alcoholic beverages according to Topgolf's brand recipe standards at the beverage station. Greet every guest you encounter in a friendly and approachable manner, making them feel welcomed and cared for. Rotate between beverage station and floor support as needed — flexibility is key to this role.

Keep the Venue Polished: Clear, clean, and sanitize bays and tables promptly between and during guest visits. Bus dishes, utensils, and food service vessels and return them to the appropriate dishwashing area. Keep beverage stations, common areas, and service areas clean, organized, sanitized, and stocked to designated par levels. Arrange table settings and ensure the venue always looks its best for incoming guests.

Be a Reliable Team Member: Support Bay Hosts and the broader floor team in whatever way is needed to keep service running smoothly. Observe all responsible alcohol service guidelines to protect guests and the community. Ensure guest safety while they play and flag any concerns to the management team immediately. Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring.

You'll be part of the team that keeps one of the most exciting entertainment venues running at its best. You'll develop hospitality and service skills in a high-energy, high-volume environment. You'll work alongside a team that moves together, supports each other, and genuinely has fun doing it. You'll work in a place where great service and a great time go hand in hand.

Core competencies for success include being resilient, communicating effectively, having a customer focus, and driving results.

Experience in a service, hospitality, or food and beverage environment preferred. Ability to obtain required licenses and certifications for your location. Must be 16 years of age or older as required by state or local law.

Physical requirements include the ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and moving continuously throughout the venue floor and multi-level bay areas; this role requires sustained physical stamina and consistent pace throughout the duration of each shift. Ability to lift, carry, and move items up to 50 pounds independently, including food and beverage trays, bussing tubs, supply bins, and equipment across multiple levels of the venue. Ability to navigate stairs, ramps, and multi-level areas of the venue while transporting food, beverages, and bussed items throughout the shift. Ability to work in varying temperature and weather environments on a frequent basis, including outdoor and partially outdoor bay areas, beverage stations, and air-conditioned indoor spaces. Ability to perform repetitive hand and wrist motions including carrying trays, bussing dishes, preparing beverages, and stocking supplies throughout the shift. Ability to communicate clearly and effectively in a high-energy, high-volume venue environment that may include moderate to high levels of background noise. Ability to work in a fast-paced, high-volume floor environment while maintaining focus, service standards, and cleanliness under pressure.

Pay Range Min $12.00 - Max $12.00 Tip Eligible Position Pay Range

Benefits include free play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that's just for starters for those who qualify.