Sales Engineer Somerville, Massachusetts, United States

Sales Engineer

We're quickly growing and super excited for you to join us!

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that's had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we've gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let's do the unimaginable - let's make ads clean and cool again, with AI and modern technology.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It's a sports team that's hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here if it can be done today, we're all about getting it done today.

About the Role:

We are looking for a hands-on and client-facing Sales Engineer to join our team at Topsort. In this role, you will play a pivotal part in translating real-world business needs into powerful, scalable product solutions. You'll collaborate directly with sales, product, and engineering teams to support Pre-sales conversations - partner with sales to understand customer pain points, lead technical implementations with Topsort.

You will:

• Own Technical Discovery: Partner with Account Executives to uncover prospect needs and identify technical requirements

• Deliver Tailored Demos: Run engaging, customized product demonstrations that highlight key use cases and platform capabilities

• Build Trust with Stakeholders: Act as a consultative technical expert during the sales process, from discovery through procurement

• Solution Scoping: Design high-level architectures and integration strategies to show how our platform fits into the client's ecosystem

• Handle Technical Objections: Respond to product-related questions, compliance concerns, and API-level inquiries with confidence and clarity

• Support RFPs & Security Reviews: Own technical sections of RFPs, RFIs, and trust assessments

• Collaborate Internally: Relay field insights to product and engineering teams to help prioritize roadmap improvements

• Continuously Learn: Stay current on our product, integrations, and relevant industry trends to build technical credibility

What (we think) you need to be successful - we're open to not checking all the boxes and be proven wrong by outlier candidates as well!

• 5+ years of experience in a technical pre-sales, solution engineering, or implementation role, preferably at a SaaS or platform company.

• Strong familiarity with APIs, system integrations, and web technologies (bonus for experience with retail media, ad tech, or marketplace infrastructure).

• Proven ability to communicate complex technical ideas clearly to both technical and non-technical audiences.

• Demonstrated success working directly with enterprise clients, understanding their operational realities and constraints.

• A pragmatic, customer-first mindsetability to design what works in practice, not just in theory.

• Comfortable navigating ambiguity and making decisions with incomplete information.

• Clear sense of ownership you lead the solution from pre-sales design through implementation and post-sale success.

• Experience collaborating with product and engineering teams to shape customer-driven roadmaps.

• Bachelor's degree and above in Computer Science, Engineering, or related field from a top school.

Topsort Culture

• Speed: We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking "how do we do this faster and better"

• Fast Growth: We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team.

• Intellectual Rigor and Individuality: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You'll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1. From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don't take management with a cookie cutter approach - but rather we cherish your quarks and think it makes us stronger.

Do you sound like the right fit? Let's dive right in!