Field Service Technician

5301 Mark IV Parkway, Fort Worth, TX 76131, USA Description Be the expert customers rely on, where they need you most. We’re hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Don’t miss your chance — join the team today! Up to $5,000 Sign-On Bonus for a Limited Time Only! Exclusive Offer for Experienced Diesel Technicians Terms and Conditions Apply What's in it For You: $32 – $44+ / hour Competitive wages and profit-sharing program to match your skills and experience. A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page. An opportunity to participate in a career path program that gives you autonomy to manage your own career. Why RDO? When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members. Texas has a booming construction industry. The need for RDO's services and product expertise in this region is diverse. In Fort Worth, you'll work with customers of various scales to help them maintain efficiency and profitability throughout the year. These companies do the important work of building Texas' infrastructure and supporting its economy, relying on support from RDO team members every day. Join the growing team in Fort Worth and make your impact today. What You Will Do: Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site. Use troubleshooting skills: Identify and resolve issues efficiently and independently. Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process. Prioritize safety at all times: Follow safety guidelines and procedures. Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills. Keep your field truck tidy and organized: Maintain a clean and efficient work environment. Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team. Able to work independently and collaboratively: Work well independently and as part of a team. Keen attention to detail: Pay close attention to the specifics. Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Why You'll Love it Here: Open-door policy: We don’t like to carry titles around with us. All store leaders strive to lead by serving and supporting team members. Tight-knit team: Everybody supports one another in Fort Worth. We provide meals for our team, go to an annual Ranger game with all-you-can-eat access and have Holiday parties. Safe environment: We have a mandatory safety meeting every morning. We have an “If you see something, say something” mindset and set the expectation that we will never cheat on safety and never go cheap on safety. Very tenured: Our team in Fort Worth is very experienced. Veteran team members are always happy to help newer people grow. Community engagement: We sponsor golf tournaments and other events, including the Halo for Freedom Warrior Foundation, as we have many veterans. There are always volunteer opportunities. Our team unloads for the Fort Worth stock show rodeo, which provides an opportunity for kids to come and build projects. Goal-oriented team: We love to achieve our goals and celebrate these accomplishments together. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr