Sr Associate Patient Coordinator - Vascular Surgery

Shift First Shift (United States of America) Position Sr Associate Patient Coordinator – Vascular Surgery Full‑time Position Highlights Nebraska Medicine is now taking applications for a talented individual to join us as a Sr Associate Patient Coordinator – Vascular Surgery at our Nebraska Medical Center in Omaha, NE. This position coordinates all new patients for Vascular Surgery, which includes communicating with patients to schedule appointments, obtaining patient records, scheduling multiple testing and clinic appointments, and rescheduling clinic appointments. Shift Details 40 hrs/week / Full Time / Benefits Eligible Monday‑Friday / First Shift / 8:00 AM - 4:30 PM Location: Nebraska Medical Center Why Work with Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network: Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion: We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support: Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Sr Associate Patient Coordinator Description Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel to create accurate, comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services, working with a team to ensure appointments are timely, accurate and appropriate. Register and schedule patients in a customer‑service‑oriented, efficient and effective manner in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support related to scheduling and coordination of various services and surgical procedures within the organization and administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned. Required Qualifications Minimum of one year of experience in a healthcare customer service environment. High school diploma or equivalent. Minimum of one year of post‑secondary education with coursework in business, a medical assistant program or a nursing assistant program, or an equivalent combination of education/experience in customer service or medical scheduling (one year of education equals one year of experience). Demonstrated verbal and written customer relations skills. Ability to work collaboratively and cooperatively with an interdisciplinary team. Knowledge of medical terminology. Demonstrated analytical, prioritizing and organizational skills. Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers. Preferred Qualifications Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems. Clinical background in the assigned area. Associate’s degree in business, healthcare or a related field. Medical assistant or nursing assistant. Previous experience with Microsoft Office, data entry and electronic health records programs such as EPIC. Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate. Equal Opportunity Statement Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status. #J-18808-Ljbffr Nebraska Medicine