Fraud Supervisor

Horizon Bank grows the communities it serves and the careers of its people. About the Role The Fraud Supervisor leads a team at the center of Horizon Bank's fraud prevention efforts. The role is fast-paced, and requires good problem-solving skills, accuracy and attention to detail. An ideal candidate would enjoy working in a positive, team-oriented workplace. The Fraud Supervisor oversees daily deposit opening and maintenance and exception processing, in compliance with state and federal regulation and company policies and established Standard Operating Procedures (SOPs). Principal Accountabilities The Fraud Supervisor has developed a high level of competence or mastery in all tasks related to compliance, fraud processing, and bank operations. The Fraud Supervisor provides supervision, leadership, training and direction to direct reports and fellow team members. The Fraud Supervisor represents the Bank written and telephone communications, to both internal and external customers, in a courteous, professional manner in face-to-face. The role is accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, and timeliness of all back office processes that support the day-to-day processing of fraud and compliance-related matters. This includes the oversight of ACH, check, and debit card dispute processing, account closures, Reg CC Holds, transaction review and risk mitigation. The Fraud Supervisor actively protects the confidentiality of customer and account information, and demonstrates Horizon Bank’s commitment to the communities we serve through involvement in local organizations and events. #J-18808-Ljbffr