Remote Bilingual Retention Specialist
Smart Start
Smart Start, Inc. is seeking a Retention Program Advisor for a fully remote role supporting appointment scheduling and customer inquiries from a Care Center. The ideal candidate will use retention rebuttals to secure attendance or reschedule, while maintaining a positive customer experience in a high-volume environment. The role requires bilingual English/Spanish communication, a high school diploma, and at least 6 months in customer service or retention roles. #J-18808-Ljbffr
Vacancy posted 5 days ago
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$20.51 per hour
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United States4 days ago - ...and provide solutions Responsible for proper pipeline management within CRM tools Support customers through inbound/outbound retention efforts for accounts identified as being at risk and high value Educate customers on the value of our services Lead...BilingualFull time
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...performance reviews with up to 4% merit (6% for direct service providers), plus annual retention stipends. We offer team building retreats, wellness incentive, 12 paid holidays and flexible work schedules, including remote options for identified positions! #J-18808-LjbffrRemote workBilingualWork at officeFlexible hoursSo Cal Training Team Media Group
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Midcontinent
Sioux Falls, SD3 days ago
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