Bakery Manager

Bakery Department Manager

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Bakery Department Manager, where quality, creativity, and customer service come together.

At Albertsons Companies, we're looking for team-focused managers who are passionate about food, people, and performance. As a Bakery Department Manager, you'll have the opportunity to oversee a talented team, deliver high-quality bakery products, and create exceptional customer experience while managing a key department that drives sales, freshness, and store success. This role offers a fast-paced, hands-on environment with room to grow and make a visible impact every day.

Building the future of food and well-being starts with you. Bring your passion for baking, team collaboration, and service to a role where craftsmanship meets operational excellenceand where your ideas and expertise help shape the customer experience.

Main responsibilities:

• Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
• Foster a welcoming, customer-focused environment and resolve customer concerns and special orders
• Plan and execute daily bakery production based on sales trends and seasonal demand
• Execute merchandising plans, promotions, planograms, and seasonal programs
• Manage department sales, labor, scheduling, ordering, inventory, and shrink
• Ensure compliance with food safety, sanitation, and regulatory requirements
• Hire, train, coach, and develop bakery associates while promoting teamwork and accountability

We are looking for candidates who possess the following:

Soft skills:

• Strong customer-service mindset with a passion for quality and presentation
• Effective communication, coaching, and team-building skills
• Clear communication and the ability to lead in a fast-paced environment
• Strong organization, time management, and problem-solving skills

Competencies:

• Bakery production and merchandising execution
• Labor planning and scheduling
• Sales performance, shrink control, and inventory management
• Food safety, sanitation, and compliance oversight

Knowledge:

• Baking, decorating, proofing, and production planning techniques
• Food safety standards, temperature controls, allergen handling, and sanitation procedures
• Retail bakery operations and high-volume production environments

Abilities:

• Ability to review sales, labor, and production data to inform departmental planning
• Ability to train, coach, and develop associates at various skill levels
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments
• Travel requirements: None
• Other requirements: Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance; compliance with company safety policies and Code of Business Conduct

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

A copy of the full job description can be made available to you.

Key Responsibilities & Accountabilities :

• Champions corporate and division customer service programs to meet or exceed division customer service goals.
• Plans, organizes and directs day-to-day operations of the Bakery Department, exercising independent judgment and discretion. Conducts daily inspections of all Bakery department sections and initiates corrective measures to ensure compliance with product quality, code date standards, sanitation, safety and security requirements.
• Oversees and assists with all bakery department duties such as: proofing, baking, decorating, slicing and packaging fresh bakery products.
• Implements effective promotional and seasonal displays. Prevents shrink and controls expenses. Accurately completes maintains and monitor daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintain records on ad item movement.
• Orders, checks, receives and controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to Division directives. Stocks and rotates product. Maintains and organizes bakery department cooler and freezer. Conducts periodic inventories, processes administrative paperwork and maintains accurate department records.
• Ensures that bakery product quality, baking and decorating standards are met.
• Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies.
• Follows Company policy in handling quick sale items. Complies with all federal, state and local health and food safety standards.
• Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements.
• Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
• Handles customer relations. Engages in suggestive selling and other sales techniques.
• Monitors daily log sheet, purchase report and sales and labor report.
• Attends required training and sales meetings.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Supervises, motivates, directs, trains and participates in the hiring of Bakery Department personnel. Monitors associate performance and effectively recommends personnel action to store director such as hiring, firing, layoff and disciplinary action. Identifies and trains associates with high potential for advancement opportunities. Schedules personnel to ensure adequate coverage and service levels.
• Communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.
• Complies with and ensures compliance with all Company policies and procedures.
• Resolves associate complaints where appropriate and reports action taken to Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination etc. to the Store Director and assists in appropriate handling. Identifies and trains associates with high potential for advancement opportunities.
• Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to the Store Director as appropriate.
• Attends required training and sales meetings.
• Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.

Skills and Physical Requirements:

• Requires working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate, and performs those job duties as required.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain professional demeanor in dealing with customers and co-workers.
• Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
• Operates computer software and electronic ordering devices to order and label product, plan sales, inventory and scheduling.
• Requires a good understanding of overall Company practices and Bakery Department policies and procedures. Requires the ability to judge and react to business activity.
• Must frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 pounds. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement required to decorate, prepare and package product.
• Must stand for long periods of time, walk, bend, stoop, twist and turn frequently and occasionally climb ladders. Manual dexterity and good eye-hand coordination are necessary. Must operate related equipment such as: oven, mixers, microwave oven, bread slicer, scales and proof boxes. Uses work aids such as knives, scrapers and decorating tools. Must use trash compactor and baler.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Requires knowledge of basic math and weights and measures.
• Requires strong communication skills, good