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Summer Registration Assistant (Temporary)

Cedar Rapids Community School District

Position Type:
Short Term Contract-Non-teaching/STC-NT

Date Posted:
5/26/2026

Location:
ELSC
Summer Registration Assistant (Temporary)

Overview

The Summer Registration Assistant serves as the first point of contact for families, providing customer-focused service and clerical support during the district's busiest registration season. This temporary position manages high-volume phone calls, voicemails, and emails while assisting families with student registration, annual verification, school choice permits, and online portal access. The ideal candidate is organized, detail-oriented, and committed to providing timely, professional support to all families.

This is a temporary summer position expected to last approximately two months.

Essential Duties
  • Serve as the primary point of contact for the registration team by managing high-volume phone lines, responding to voicemails, and monitoring registration and permit email inboxes.
  • Assist walk-in and remote families with new student registration, annual verification, and school choice permits for all grade levels.
  • Provide professional and welcoming support to families from diverse cultural and linguistic backgrounds, including communicating through interpreters, translation services, or telelanguage systems as needed.
  • Assist families with address, household, and contact information updates.
  • Guide parents and guardians through the online registration portal, including username/password resets and basic troubleshooting.
  • Perform accurate data entry within the Student Information System (SIS), including processing and approving family updates such as address and contact changes.
  • Assist with document collection, scanning, and digital uploads.
  • Provide general clerical and administrative support to the registration and permits office.
  • Maintain confidentiality and handle student and family information with discretion and professionalism.
  • Collaborate effectively with registration staff, school secretaries, and other district personnel.
  • Perform other duties as assigned.
Preferred Skills and Qualifications
  • Strong customer service and interpersonal communication skills.
  • Ability to work professionally and empathetically with a diverse community of families, students, and staff.
  • Basic computer proficiency and accurate data entry skills.
  • Experience using Google Workspace or similar office software.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Previous office, receptionist, or customer service experience preferred.
Education and Experience
  • High school diploma or equivalent required
  • Previous clerical, customer service, or office experience preferred
Work Schedule
  • Temporary summer position
  • Monday - Thursday during June & July - Up to 6 hours per day.
    • Monday - Friday in August, with a need for some flexibility to work up to 8 hrs per day.
Salary
  • Hourly - $16.50 per hour

Working Conditions

Work is primarily performed in an office environment with frequent interaction with students, families, and staff.

Hiring Manager

Angela Billman, View email address on click.appcast.io
Vacancy posted more than 2 months ago

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